Legal Leaders Insurance-extremely misleading

Extremely disappointed in Legal Leaders. I chose them because of the excellent labour law content they produce on social media so I thought they were the best choice to handle my labour matter. The whatsapp helpline seems like AI generated responses and the Workplace Protection Plan (WPP) paralegal as well as the lawyer from Moolla Attorneys did not provide a legal service to me but gave me a summary of everything I typed to them amd my case was thrown out at CCMA.

I wrote to them kindly asking for assistance. Instead, I received a very long, hostile email informing me that their "staff has been instructed" not to assist me anymore and I must use the Whatsapp Helpline only. The helpline sends very AI generated-like responses. I have therefore canceled my legal leaders insurance policy.

Its really sad, their advertising is very misleading. One would think that with the extremely good content published that they would handle matters professionally and with competence.