Le Morgan
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Le Morgan is generating significant frustration across multiple service areas. Customers describe broken lifetime guarantee promises, peeling cast iron pots, malfunctioning airfryers, and aggressive collections tactics. Account management complaints dominate, with disputed debit orders, hidden bounce fees, and credit bureau listings causing distress. Refund requests on layby cancellations and faulty goods are routinely refused, leaving buyers feeling trapped and misled.
TrustIndex
2.4
NPS Score
-74
Recommended: Unlikely
Sep '25 - Aug '26
Based on recent customer reviews, Le Morgan is facing widespread dissatisfaction across nearly every service dimension. Customers describe broken lifetime guarantees on cookware, aggressive accounts practices, hidden bounce fees, and rude consultants. Refund refusals on laybys and unresolved warranty claims dominate the feedback. A small number of positive interactions exist, but the overwhelming pattern is one of distrust, frustration, and regret over the purchase decision.
Le Morgan has a TrustIndex of 2.4 out of 10 on Hellopeter, based on 46 reviews in the last 12 months. They reply to 65% of negative reviews, typically within 38 hours. Hellopeter has tracked Le Morgan across 225 total reviews. How is the TrustIndex calculated? →
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