

Kellogg's
NPS Score
-100
Recommended: Unlikely
Sep '25 - Aug '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since May 2012
I am extremely disappointed with Kellogg’s noodles. When I opened the packet, the noodles were already rotten and moldy. This is completely unacceptable, especially considering that the expiry date on the package is clearly marked as 11/01/2027. I purchased these noodles at the end of February as part of my groceries for the month of March. My children eat it almost every day, and it is a staple in our household. Finding it spoiled straight out of the packet is both shocking and concerning. This raises serious questions about quality control and food safety. Products that are still well within their expiry date should never be in this condition. I am worried about the health risks this could have posed to my family. I expect better standards from a well-known brand. I would appreciate an explanation and immediate action to ensure this does not happen to other customers.
1 reviews | Active since May 2012
I am extremely disappointed with Kellogg’s noodles. When I opened the packet, the noodles were already rotten and moldy. This is completely unacceptable, especially considering that the expiry date on the package is clearly marked as 11/01/2027. I purchased these noodles at the end of February as part of my groceries for the month of March. My children eat it almost every day, and it is a staple in our household. Finding it spoiled straight out of the packet is both shocking and concerning. This raises serious questions about quality control and food safety. Products that are still well within their expiry date should never be in this condition. I am worried about the health risks this could have posed to my family. I expect better standards from a well-known brand. I would appreciate an explanation and immediate action to ensure this does not happen to other customers.
1 reviews | Active since Aug 2021
I am extremely disappointed with the service from Kellogg’s regarding the R1,000 yuppiechef voucher I won on 23 June. Other winners from 29 June, including someone who entered with me, have already received their vouchers and even placed their orders. I have repeatedly tried to contact the team via Facebook DM, but my messages are being ignored and I receive no feedback or updates. This lack of communication is frustrating and unfair to customers who participated in good faith. I expected better service and transparency from a brand of this size. Please resolve this matter and send my voucher or provide a clear explanation for the delay.
1 reviews | Active since Aug 2021
I am extremely disappointed with the service from Kellogg’s regarding the R1,000 yuppiechef voucher I won on 23 June. Other winners from 29 June, including someone who entered with me, have already received their vouchers and even placed their orders. I have repeatedly tried to contact the team via Facebook DM, but my messages are being ignored and I receive no feedback or updates. This lack of communication is frustrating and unfair to customers who participated in good faith. I expected better service and transparency from a brand of this size. Please resolve this matter and send my voucher or provide a clear explanation for the delay.
1 reviews | Active since Jul 2021
I buy Noodles from Kelloggs Noodles in bulk bcz my son is Autistic and can't do without them. To my disappointment, the last batch had no spices inside and I had no plan B. I'm very dissatisfied and disappointed in Kelloggs SA.
1 reviews | Active since Jul 2021
I buy Noodles from Kelloggs Noodles in bulk bcz my son is Autistic and can't do without them. To my disappointment, the last batch had no spices inside and I had no plan B. I'm very dissatisfied and disappointed in Kelloggs SA.
1 reviews | Active since Oct 2018
Found a worm in the strawberry rice crispy snack bar that I purchased as a snack for my son..... Luckily he only decided to eat it when I fetch him, asked me to open it for him and a found a worm nesting in the bar. I have sent an email to customer care and received no feedback. If I wasn't the one opening that bar my kid would have consumed it... In fact that bar came out of a box of 5 bars and that was the last one..... Who knows if the others did not have worms in. If I do not receive feedback today, I'm sharing the videos and images on social media platforms
1 reviews | Active since Oct 2018
Found a worm in the strawberry rice crispy snack bar that I purchased as a snack for my son..... Luckily he only decided to eat it when I fetch him, asked me to open it for him and a found a worm nesting in the bar. I have sent an email to customer care and received no feedback. If I wasn't the one opening that bar my kid would have consumed it... In fact that bar came out of a box of 5 bars and that was the last one..... Who knows if the others did not have worms in. If I do not receive feedback today, I'm sharing the videos and images on social media platforms
Hellopeter has tracked Kellogg's across 191 reviews. Kellogg's hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Kellogg's? Write a review to help others decide.