Gross Overcharging !!!!

My 76 year old mother had a bad fall and hurt her shoulder. Couldn't find a physio that could see her on the day. Looked on Google and found this Physio. Made appt and took Mom through. When we arrived - Claudette (Karen's mother and receptionist) told MOm it would cost R450. She said they only took cash no cards - warning bells should have gone off then! Too Stingy to even pay commission to banks for cards. Mom didn't have cash and handed over her medical aid card. After this Medical aid put a claim through for R850! This is Gross Overcharging for a session of physio! A specialist maybe! I went back to them stating this as Mom has a basic hospital plan and very little savings each year. Karen then phones my Mom and says she will refund her the R400. Never happened. Today when I follow up 2 weeks later am told they can't refund the money its fraudulent to do so and medical aids charge the Rates. Don't go to this money grubbing woman who doesn't care about patients just how many Rands are ringing in her coffer. To rip off an old lady is even Worse!!!!