Excellent

It’s not often that I take the time and effort to write up reviews of the service I have received, only in extreme cases when the service has either been rather shocking or superb which was surely the case when it came to Kaloo Motors.

After searching for months trying to find the right car I finally stumbled upon Kaloo Motors and man what an outstanding experience! Each and every one of the staff members were so happy and willing to help unlike almost all the other dealerships in the country, i visited almost all dealerships in JHB in search of my new vehicle from large dealerships like VW and BMW to the smallest dealerships on the outskirts of JHB.

The cars Abdullah decides to add to his dealership are only the cleanest and most well-kept vehicles I have ever seen, and this is coming from a true enthusiast so I would know what a clean well looked after car would look like.

Mimi whom works in accounts is a truly exceptional lady who takes a great deal of time and effort to get the best possible deal all while explaining things very carefully so you fully understand the ins and outs of your finance arrangements with the large banks. Mohammed what a legend of a chap was more than willing to help. As soon as I entered the dealership, almost all car sales agents insist on some form of credit check before you may test drive their vehicles which is ridiculous especially when you are a serious buyer and about to put down a 160K cash deposit on a vehicle which can make the whole experience very upsetting as almost all of them have this whiff of arrogance and superiority complex about them. This was not the case when it came to Kaloo Motors, Mohammed was so super friendly and allowed me all the time in the world to thoroughly test the new vehicle I would be purchasing and allowed me to take an extra-long drive along the high way to really get a fell for the car.

There are however a few gripes which I had with the purchase and is why I am giving this review 4 stars instead of 5, I think I may be a hard person to please.

The vehicle had a bit of rear bumper damage which was repaired as per my request but was not patched perfectly and a small dent was left near the rear number plate. The other issue I had which I found after the purchase was a large gash to the side of the vehicle which had indented and damaged the side skirt and the very underneath section of the sub frame. I did not bring this up with Abdullah as overall, I was very happy with the purchase but think it would have gone a long way had all the damage been repaired properly prior to my purchase as I will now have to cover the cost to get this damage repaired. Overall this transaction was one of the best I have ever experienced and maybe going forward Kaloo Motors can learn from this sale.

Thank you Kaloo Motors, you have done an exceptional job and have a lifetime client that will continue to refer others to you!

Regards Robert Buchanan