

Just Answer
Scores reflect the Overall AI Score for each category
TrustIndex
1.6
Based on recent customer reviews, Just Answer faces overwhelming customer dissatisfaction centred on undisclosed subscription billing, unauthorised debit orders, and inability to obtain refunds or cancel memberships. Customers consistently describe a deceptive bait pricing model where a small advertised fee triggers significant recurring monthly charges. Communication channels are described as circular and unhelpful, and the actual answers received are frequently described as no better than a basic Google search.
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Based on recent customer reviews, Just Answer faces overwhelming customer dissatisfaction centred on undisclosed subscription billing, unauthorised debit orders, and inability to obtain refunds or cancel memberships. Customers consistently describe a deceptive bait pricing model where a small advertised fee triggers significant recurring monthly charges. Communication channels are described as circular and unhelpful, and the actual answers received are frequently described as no better than a basic Google search.
Just Answer has a TrustIndex of 1.6 out of 10 on Hellopeter, based on 48 reviews in the last 12 months. Hellopeter has tracked Just Answer across 319 total reviews. How is the TrustIndex calculated? →
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