Jumbo Cash 'n Carry
Unclaimed Business
|1|3 Reviews (last 12 months)|This business does not respond to reviews
Jumbo Cash 'n Carry
Unclaimed Business
|1
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Review Distribution
1|3 Reviews
Jul '25 - Jun '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
11 Apr 2026, 15:13
Kiosk cashier
I went to shop by Jumbo Cash n Carry Crown mine in jhb, I must say their customer service is pathetic really, we were by the tills waiting to pay, one lady that works there came to us and said we have to go to the kiosk to pay, When we got to the Kiosk where we were sent to pay, there was this short lady by the Kiosk that disrespected us in a way i cant explain in words, telling me next time when you have things more than 10 you musnt come this side, at that time i only had about 8 items, i tried to explain to her that we were by the main tills when one staff member sent us to the Kiosk so thats why i was there,and that my items were not up to 10, the lady started swearing at me speaking Pedi with the other work mate and started talking to me with an attitude saying I was just telling you this so you know for next time when you have a lot of stuff dont come here but i was like my items are not even up to 10 so why are you telling me this, yoh the way this lady was answering me, 1st her attitude was that stinking attitude and the way she was talking to me, if you could see the disrespect on her face, so disappointing honestly, customers deserve to be treated better, why will i be told by your staff member to go to the Kiosk if im gonna be insulted by the cashier at the Kiosk??? Doesn't make sense
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Anonymous
1 reviews | Active since Jan 2020
11 Apr 2026, 15:13
Kiosk cashier
I went to shop by Jumbo Cash n Carry Crown mine in jhb, I must say their customer service is pathetic really, we were by the tills waiting to pay, one lady that works there came to us and said we have to go to the kiosk to pay, When we got to the Kiosk where we were sent to pay, there was this short lady by the Kiosk that disrespected us in a way i cant explain in words, telling me next time when you have things more than 10 you musnt come this side, at that time i only had about 8 items, i tried to explain to her that we were by the main tills when one staff member sent us to the Kiosk so thats why i was there,and that my items were not up to 10, the lady started swearing at me speaking Pedi with the other work mate and started talking to me with an attitude saying I was just telling you this so you know for next time when you have a lot of stuff dont come here but i was like my items are not even up to 10 so why are you telling me this, yoh the way this lady was answering me, 1st her attitude was that stinking attitude and the way she was talking to me, if you could see the disrespect on her face, so disappointing honestly, customers deserve to be treated better, why will i be told by your staff member to go to the Kiosk if im gonna be insulted by the cashier at the Kiosk??? Doesn't make sense
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Anonymous
1 reviews | Active since Jan 2020
28 Sept 2025, 09:43
Pathetic disrespectful service
To whom it may concern, I am emailing you regarding PATHETIC customer service directly from the manager (who says his name is Daniel) and the teller (who says her name is Thembelihle) at your Jumbo Crown Mines Store. Arguing and raising your voice with us customers in the aisle on their incorrect pricing for the same items which was done by their staff. Blaming it on previous customers moving merchandise - however a customer cannot price the item, ONLY staff can price the system. They had the same items on sale for R39.99 and again the same item with the same barcode, for R197.99 . It's the responsibility of the staff to make sure the pricing and merchandise are always correct. Within the service industry the customer is always right - Ombudsman and NCC , the customer has the right to disclosure of information and right to fair and responsible marketing. Why would we ever want to come back again ,knowing if we come back then this is the kind of attitude and treatment to expect. What a disappointment for our first tine experience. Kindly can someone attend to this matter to ensure it doesn't happen again and your customers do not leave unhappy. As for whoever is in the office, Muslim man named Noor, next time don't mock your customers and make side lined comments. Utterly rude. We work in the retail industry so we are well aware of how it works with customers. Entitlement of that level is disgusting. Maybe if you handled the situation with care and respect , we would have left as happy customers and there would have been no reason for bad reviews.
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Anonymous
1 reviews | Active since Jan 2020
28 Sept 2025, 09:43
Pathetic disrespectful service
To whom it may concern, I am emailing you regarding PATHETIC customer service directly from the manager (who says his name is Daniel) and the teller (who says her name is Thembelihle) at your Jumbo Crown Mines Store. Arguing and raising your voice with us customers in the aisle on their incorrect pricing for the same items which was done by their staff. Blaming it on previous customers moving merchandise - however a customer cannot price the item, ONLY staff can price the system. They had the same items on sale for R39.99 and again the same item with the same barcode, for R197.99 . It's the responsibility of the staff to make sure the pricing and merchandise are always correct. Within the service industry the customer is always right - Ombudsman and NCC , the customer has the right to disclosure of information and right to fair and responsible marketing. Why would we ever want to come back again ,knowing if we come back then this is the kind of attitude and treatment to expect. What a disappointment for our first tine experience. Kindly can someone attend to this matter to ensure it doesn't happen again and your customers do not leave unhappy. As for whoever is in the office, Muslim man named Noor, next time don't mock your customers and make side lined comments. Utterly rude. We work in the retail industry so we are well aware of how it works with customers. Entitlement of that level is disgusting. Maybe if you handled the situation with care and respect , we would have left as happy customers and there would have been no reason for bad reviews.
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Anonymous
1 reviews | Active since Jan 2020
2 Jun 2025, 13:04
*****ULENT ACTIVITY
On 16 May 2025 I received two invoices stating I made two separate purchases at store in Bloemfontein. I called the following day and spoke to the manager Emile lined the manager and he requested I send the proof which I did . He sent the email to George Molefe and John Sethuoa as I requested footage for the case made to date even after doing a follow has this company gotten back to me
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Anonymous
1 reviews | Active since Jan 2020
2 Jun 2025, 13:04
*****ULENT ACTIVITY
On 16 May 2025 I received two invoices stating I made two separate purchases at store in Bloemfontein. I called the following day and spoke to the manager Emile lined the manager and he requested I send the proof which I did . He sent the email to George Molefe and John Sethuoa as I requested footage for the case made to date even after doing a follow has this company gotten back to me
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Anonymous
1 reviews | Active since Jan 2020
30 May 2025, 11:50
Incorrect Advertising and Misleading Promotion
I am so disappointed with Jumbo/ Finro in Gqeberha. There was a special for Female and Male Yardley packs for R194.95 I went to them and their prices weren’t updated. Upon that they then informed me that it was advertised incorrectly. The adverti*****t was supposed to read “per pack” or “each pack” and not “Female and Male for R194.95”. I feel like this so disappointing and it was their error. They should’ve double checked that all grammatical mistakes, when it comes to promotions especially, are thoroughly reviewed. As a result they wanted me to pay R194.95 for the female deodorant pack plus another R194.95 for the male deodorant pack. Where as I had budgeted and planned to pay R194.95 for both packs as it was advertised like that. I was there today. Jumbo is very disorganised, to say the least.
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Anonymous
1 reviews | Active since Jan 2020
30 May 2025, 11:50
Incorrect Advertising and Misleading Promotion
I am so disappointed with Jumbo/ Finro in Gqeberha. There was a special for Female and Male Yardley packs for R194.95 I went to them and their prices weren’t updated. Upon that they then informed me that it was advertised incorrectly. The adverti*****t was supposed to read “per pack” or “each pack” and not “Female and Male for R194.95”. I feel like this so disappointing and it was their error. They should’ve double checked that all grammatical mistakes, when it comes to promotions especially, are thoroughly reviewed. As a result they wanted me to pay R194.95 for the female deodorant pack plus another R194.95 for the male deodorant pack. Where as I had budgeted and planned to pay R194.95 for both packs as it was advertised like that. I was there today. Jumbo is very disorganised, to say the least.
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Anonymous
1 reviews | Active since Jan 2020
20 May 2025, 10:56
Stop spamming me
I am sick and tired of being spammed by [email protected]. I have many times unsubscribed, but their junk keeps on coming into my mailbox. If you pay someone to manage your marketing apps and messaging, they need to get someone who can do a better job, when I click "unsubscribe" I expect the spam to stop. I will not play cleanup for this mail thrash.
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Anonymous
1 reviews | Active since Jan 2020
20 May 2025, 10:56
Stop spamming me
I am sick and tired of being spammed by [email protected]. I have many times unsubscribed, but their junk keeps on coming into my mailbox. If you pay someone to manage your marketing apps and messaging, they need to get someone who can do a better job, when I click "unsubscribe" I expect the spam to stop. I will not play cleanup for this mail thrash.
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Anonymous
1 reviews | Active since Jan 2020
10 Mar 2025, 14:46
I bought sandals at Jumbo clothing store in Nkomo village Atteridgeville for my child for R 59
I bought sandals at Jumbo clothing store in Nkomo village Atteridgeville for my child for R 59.90 on the 14th of February 2025 and the sandals doesn't fit her. I took back the sandals to exchange for the right size and they refuse to exchange for me. They told me that the slip has expired i was supposed to exchange within 21 days .I tried to explain to them that i was in Limpopo. I left the shoes in atteridgeville coz i was thinking that i will be back before time.The cashier was very rude to me and she said i must take the shoes and sell it because there's nothing she can do. I asked for head office numbers so that i can asked them to help me if they can,she refused to give it to me. The shoes are still in good condition ,price tag still attached and they are on normal price
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Anonymous
1 reviews | Active since Jan 2020
10 Mar 2025, 14:46
I bought sandals at Jumbo clothing store in Nkomo village Atteridgeville for my child for R 59
I bought sandals at Jumbo clothing store in Nkomo village Atteridgeville for my child for R 59.90 on the 14th of February 2025 and the sandals doesn't fit her. I took back the sandals to exchange for the right size and they refuse to exchange for me. They told me that the slip has expired i was supposed to exchange within 21 days .I tried to explain to them that i was in Limpopo. I left the shoes in atteridgeville coz i was thinking that i will be back before time.The cashier was very rude to me and she said i must take the shoes and sell it because there's nothing she can do. I asked for head office numbers so that i can asked them to help me if they can,she refused to give it to me. The shoes are still in good condition ,price tag still attached and they are on normal price
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Anonymous
1 reviews | Active since Jan 2020
1 Mar 2025, 16:55
Xonophibic store employees
I am highly disappointed in Jumbo Cash 'n Carry Epping. I was treated like a dog by customers. When I asked the cashier for help she joined the customers and started attacking me. Shouting I should go back to my country. The security guard come over and asked me to leave the shop. This is not how you treat human beings even if they are not South African. What is worse is the employees of the shop joining in with customers and shouting xonophibic slures. It is disgusting and disturbing andi hope something will be done about this.
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Anonymous
1 reviews | Active since Jan 2020
1 Mar 2025, 16:55
Xonophibic store employees
I am highly disappointed in Jumbo Cash 'n Carry Epping. I was treated like a dog by customers. When I asked the cashier for help she joined the customers and started attacking me. Shouting I should go back to my country. The security guard come over and asked me to leave the shop. This is not how you treat human beings even if they are not South African. What is worse is the employees of the shop joining in with customers and shouting xonophibic slures. It is disgusting and disturbing andi hope something will be done about this.
0
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