

Johnson & Johnson (Pty) Ltd
TrustIndex
0
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Poor show, J & J (Kenvue) - I rang your 0860 410 032, only to get through to .... EUROPE! Europe was good enough to give me your Cape Town number - I live just 7km away - , but - as expected, you electronic-voice asked me to send an e-mail (already sent...), then said (auto-voice!) they would PUT ME THROUGH, but 'could not complete the action' (tried 3x...) . Loyal J&J (lifelong) customer, but thinking of throwing the (metaphorical) baby out with the bathwater...! Simply not good enough - this FORCING customers into YOUR choice of communication methods. Chris, Hout Bay
1 reviews | Active since Jan 2020
Poor show, J & J (Kenvue) - I rang your 0860 410 032, only to get through to .... EUROPE! Europe was good enough to give me your Cape Town number - I live just 7km away - , but - as expected, you electronic-voice asked me to send an e-mail (already sent...), then said (auto-voice!) they would PUT ME THROUGH, but 'could not complete the action' (tried 3x...) . Loyal J&J (lifelong) customer, but thinking of throwing the (metaphorical) baby out with the bathwater...! Simply not good enough - this FORCING customers into YOUR choice of communication methods. Chris, Hout Bay
1 reviews | Active since Jan 2020
Very disappointed in your product. It burnt my newborn skelp and her hair fell out due to Ur product.I emailed you 1 month plus ago no acknowledgement nothing I will never advise anybody to use your products on their babies
1 reviews | Active since Jan 2020
Very disappointed in your product. It burnt my newborn skelp and her hair fell out due to Ur product.I emailed you 1 month plus ago no acknowledgement nothing I will never advise anybody to use your products on their babies
1 reviews | Active since Jan 2020
Johnson & Johnson baby oil I am a new mom and I’m hurting, I am in pain and I am very disappointed. I used the Johnson & Johnson baby oil and the bedtime bath on my newborn and he got a terrible rash which spreads like wildfire, my baby is suffering and it’s all because I trusted the brand (brand loyalty). I am sobbing as I’m typing this because I never thought using products by this trusted brand would result in my baby having to go to the emergency and later a paediatrician (he isn’t even two months yet), he is so tiny, he should not have to go through this. THESE PRODUCTS MUST BE REMOVED FROM SHELVES, THEY ARE VERY DANGEROUS!!! Only one use had the worst repercussion… PARENTS STAY AWAY FROM JOHNSON & JOHNSON PRODUCTS!!!
1 reviews | Active since Jan 2020
Johnson & Johnson baby oil I am a new mom and I’m hurting, I am in pain and I am very disappointed. I used the Johnson & Johnson baby oil and the bedtime bath on my newborn and he got a terrible rash which spreads like wildfire, my baby is suffering and it’s all because I trusted the brand (brand loyalty). I am sobbing as I’m typing this because I never thought using products by this trusted brand would result in my baby having to go to the emergency and later a paediatrician (he isn’t even two months yet), he is so tiny, he should not have to go through this. THESE PRODUCTS MUST BE REMOVED FROM SHELVES, THEY ARE VERY DANGEROUS!!! Only one use had the worst repercussion… PARENTS STAY AWAY FROM JOHNSON & JOHNSON PRODUCTS!!!
1 reviews | Active since Jan 2020
Love baby powder and baby oil. Been using baby oil for dry skin and works well. My skin looks great and I would recommend it to anyone. It’s good for not only baby’s but adults too. I love it
1 reviews | Active since Jan 2020
Love baby powder and baby oil. Been using baby oil for dry skin and works well. My skin looks great and I would recommend it to anyone. It’s good for not only baby’s but adults too. I love it
1 reviews | Active since Jan 2020
Your baby products have been trusted and used for years - i used all your baby washes and powders and lotions for my daughter in 2010 - i been using it 2022 for my son and i must admit that i am really disappointed your stuff is not cheap so when we buy things we dont expect to get no worth for money - 2 x baby moisture baby powder looks like a defect bottle the power is poring out excessively and your baby washes and products are not cheap like i said for us as the consumer to be wasting money - i must say J&J was always my go to and from the way your products have changed i must admit i will look into other brands - such disappointment
1 reviews | Active since Jan 2020
Your baby products have been trusted and used for years - i used all your baby washes and powders and lotions for my daughter in 2010 - i been using it 2022 for my son and i must admit that i am really disappointed your stuff is not cheap so when we buy things we dont expect to get no worth for money - 2 x baby moisture baby powder looks like a defect bottle the power is poring out excessively and your baby washes and products are not cheap like i said for us as the consumer to be wasting money - i must say J&J was always my go to and from the way your products have changed i must admit i will look into other brands - such disappointment
1 reviews | Active since Jan 2020
2 months and no response! My entire life got jumbled after being ****** of my belongings. My emails etc all lost. I called this company to assist me after sending an email on December. Apparently their voucher system had a problem! Now when I call they have no record of me after their product left scars on my face! Neutrogena should be banned and this company should not bother with complaints as they do not care for their consumers. I was requested to take pictures of the products, then go handwrite the batch numbers on the boxes. After doing this still assistance. I will be posting in Facebook as well to show everyone what neutrogena did.
1 reviews | Active since Jan 2020
2 months and no response! My entire life got jumbled after being ****** of my belongings. My emails etc all lost. I called this company to assist me after sending an email on December. Apparently their voucher system had a problem! Now when I call they have no record of me after their product left scars on my face! Neutrogena should be banned and this company should not bother with complaints as they do not care for their consumers. I was requested to take pictures of the products, then go handwrite the batch numbers on the boxes. After doing this still assistance. I will be posting in Facebook as well to show everyone what neutrogena did.
Hellopeter has tracked Johnson & Johnson (Pty) Ltd across 84 reviews. Johnson & Johnson (Pty) Ltd hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Johnson & Johnson (Pty) Ltd? Write a review to help others decide.