Jocks Autobody Repairs Bad service

I had a bad experience, with this Autobody repairer. They do not communicate and when they do, they send contracting messages. My car has been in from 1st March 2026 not for major repairs. I am told parts are not delivered and why they took my car without ordering parts while I drove my car? Am taken for a fool and do not have a car to do my responsibilities.