Jo-Tech Auto Repair Centre

Give them a complete and total miss

I deeply regret taking my car to them for my car's Alternator Replacement. At first they seemed very helpful and friendly, but once I had dropped my car, suddenly there was a R1'200 difference in the price of the new alternator for my car. They claimed it's because my car's model had two options and only when they removed the old one could they see that it was the more expensive version alternator needed. True or not, they claimed they could not keep their original quote - despite my providing them with model, vin and engine number. Also, they were clueless about the immobiliser. Then, when my car was ready for me to collect, ever so friendly when I paid without complaining, I had to drive straight back into their workshop because there was an awful mechanical noise coming from the engine when I drove. Rightfully, I was a little annoyed and when I asked what on earth that could be I was "reprimanded" for having "an attitude unconducive to good relations". The attitude I received was un-called for and childish. Only after I apologised did they agree to have a look. I was horified to disvover that the engine brackets were replaced badly / misaligned and would surely not have been missed at a professional auto repair shop. They did not even apologise for their mistake. Instead I received resentful, grumpy attitude from them. Now, a few months after the fact, there is still a knocking noise at times from my car's engine compartment. I wish I could turn back time. I'm not going back to them. I'll have to get it looked at somewhere else. If I were you I would give them a total miss, regarding mechanical auto repairs. Not sure what their other services are like, but I will delete them from my memory all the same.