Hi Melissa,
Thank you for your feedback.
Our standard withdrawal processing time of 24–48 hours is in place to ensure all security and verification checks are completed in line with regulatory requirements. Once processed on our end, the time it takes for funds to reflect may also depend on your payment provider.
We aim to process all withdrawals as quickly and smoothly as possible, and our support team is always available should you need any assistance.
If you need anything at all, our friendly support team is just a click away:
https://www.jackpotcity.co.za/contact-us Regards, Jackpot City Care