i-Switch Prepaid Metering (Pty) Ltd
3.5|97 reviews
NN
Nandisa N
1 reviews | Active since Member
25 May 2026, 07:15
Bad service
Service is poor. Call center don't respond to the request. Every time you want load electricity you have waited for a day
Helpful (0)
Replies (3)0
Replies (3)i-Switch Prepaid Metering (Pty) Ltd's replyOfficial
25 May 2026, 07:55Good Day Nandisa
Thank you for your feedback.
Please note that we have been in contact with you via our support desk and assisted accordingly.
We also provided you with the minimum purchase amount required in order for a valid electricity token to be generated.
Should you require any further assistance, please feel free to reach out to our support team.
Regards
Yaseen
Thank you for your feedback.
Please note that we have been in contact with you via our support desk and assisted accordingly.
We also provided you with the minimum purchase amount required in order for a valid electricity token to be generated.
Should you require any further assistance, please feel free to reach out to our support team.
Regards
Yaseen
Best regards,
i-Switch Prepaid Metering (Pty) Ltd's reply25 May 2026, 07:55
Official
Good Day Nandisa
Thank you for your feedback.
Please note that we have been in contact with you via our support desk and assisted accordingly.
We also provided you with the minimum purchase amount required in order for a valid electricity token to be generated.
Should you require any further assistance, please feel free to reach out to our support team.
Regards
Yaseen
Thank you for your feedback.
Please note that we have been in contact with you via our support desk and assisted accordingly.
We also provided you with the minimum purchase amount required in order for a valid electricity token to be generated.
Should you require any further assistance, please feel free to reach out to our support team.
Regards
Yaseen
Best regards,
NN
Nandisa N's updateReviewer Update
25 May 2026, 07:56No assistance I have received the electricity is still off
NN
Nandisa N's update25 May 2026, 07:56
Reviewer Update
No assistance I have received the electricity is still off
i-Switch Prepaid Metering (Pty) Ltd's replyOfficial
26 May 2026, 06:59Hi Nandisa
As discussed, we have advised that your matter falls under the managing agent and you will need to contact them directly for further assistance.
Regards
Yaseen
As discussed, we have advised that your matter falls under the managing agent and you will need to contact them directly for further assistance.
Regards
Yaseen
Best regards,
i-Switch Prepaid Metering (Pty) Ltd's reply26 May 2026, 06:59
Official
Hi Nandisa
As discussed, we have advised that your matter falls under the managing agent and you will need to contact them directly for further assistance.
Regards
Yaseen
As discussed, we have advised that your matter falls under the managing agent and you will need to contact them directly for further assistance.
Regards
Yaseen
Best regards,