TrustIndex
4.5
Score
NPS Score
-100
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
POOR DELIVERY SERVICE
Despite several requests for my morning newspaper to be left in my letterbox, the delivery person has just ignored the request. I have found the newspaper on my carport roof, drenched despite the plastic wrapping and often haing to look for the newspaper. The deliverer couldn't care because he opens his car window and chucks the newspaper from his driver seat.. Several requests have fallen on deaf ears for the paper to be left in my letter box. Too much effort for the delivery man because he would then have to get out of his car to make the delivery.
1 reviews | Active since Jan 2020
POOR DELIVERY SERVICE
Despite several requests for my morning newspaper to be left in my letterbox, the delivery person has just ignored the request. I have found the newspaper on my carport roof, drenched despite the plastic wrapping and often haing to look for the newspaper. The deliverer couldn't care because he opens his car window and chucks the newspaper from his driver seat.. Several requests have fallen on deaf ears for the paper to be left in my letter box. Too much effort for the delivery man because he would then have to get out of his car to make the delivery.
1 reviews | Active since Jan 2020
Poor - No Service
They stopped delivering the newspaper at home. I queried for 6 straight weeks, i constantly got excuses. I eventually cancelled because it didn't look like there are going to solve the problem. the cancellation was done on the 4th October 2024. they said it will take 4 weeks to refund. I followed on this refund 6 weeks later and the client services agent still cannot say when refund will take place.
1 reviews | Active since Jan 2020
Poor - No Service
They stopped delivering the newspaper at home. I queried for 6 straight weeks, i constantly got excuses. I eventually cancelled because it didn't look like there are going to solve the problem. the cancellation was done on the 4th October 2024. they said it will take 4 weeks to refund. I followed on this refund 6 weeks later and the client services agent still cannot say when refund will take place.
1 reviews | Active since Jan 2020
Subscription clients - no service!
We as a business have a yearly subscription with the Cape Times, however often it is not delivered. I emailed several people at the Cape Times NO one even answered me. Monday and Tuesday we did not get the paper. I've mailed both days, I am STILL waiting for an answer.
1 reviews | Active since Jan 2020
Subscription clients - no service!
We as a business have a yearly subscription with the Cape Times, however often it is not delivered. I emailed several people at the Cape Times NO one even answered me. Monday and Tuesday we did not get the paper. I've mailed both days, I am STILL waiting for an answer.
1 reviews | Active since Jan 2020
Indespicble
independentonsaturday.co.za is luring rasict comments on speculations and no proof regarding the DA on their latest article. Please have them held accountable for their actions
1 reviews | Active since Jan 2020
Indespicble
independentonsaturday.co.za is luring rasict comments on speculations and no proof regarding the DA on their latest article. Please have them held accountable for their actions
1 reviews | Active since Jan 2020
Unbothered Agents
I have been trying to get ahold of this business for the past 2 weeks. They have stopped sending out Isolezwe and whenever I call they answer and make me hold for an agent and dropped the call. I have been calling them no avail.
1 reviews | Active since Jan 2020
Unbothered Agents
I have been trying to get ahold of this business for the past 2 weeks. They have stopped sending out Isolezwe and whenever I call they answer and make me hold for an agent and dropped the call. I have been calling them no avail.
1 reviews | Active since Jan 2020
Unhappy customer
After being a subscriber to The Star for over 30 years I no longer live in Gauteng and despite a written cancellation sent to Independent Newspapers in April my account is still being debited. I assume that the new owners of my old house are still receiving the paper at my expense
1 reviews | Active since Jan 2020
Unhappy customer
After being a subscriber to The Star for over 30 years I no longer live in Gauteng and despite a written cancellation sent to Independent Newspapers in April my account is still being debited. I assume that the new owners of my old house are still receiving the paper at my expense
1 reviews | Active since Jan 2020
no refund made despite proof of overpayment
I placed a legal advert in the newspaper for a deceased estate. The account has been paid twice in error. we are waiting for a refund and have sent the proof of payment and supporting documents. The accounts department do not acknowledge my monthly follow up e mails and have not refunded the overpayment since receiving proof in February 2023
1 reviews | Active since Jan 2020
no refund made despite proof of overpayment
I placed a legal advert in the newspaper for a deceased estate. The account has been paid twice in error. we are waiting for a refund and have sent the proof of payment and supporting documents. The accounts department do not acknowledge my monthly follow up e mails and have not refunded the overpayment since receiving proof in February 2023