IMakamu Funerals
Unclaimed Business
|1.6|7 Reviews (last 12 months)|This business does not respond to reviews
IMakamu Funerals
Unclaimed Business
|1.6
7 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-50Unlikely
NPS Score
-50
Recommended: Unlikely
Review Distribution
1.6|7 Reviews
Sep '25 - Aug '26
Recent reviews (7)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceIL
Inosentia L
1 reviews | Active since Sept 2023
3 May 2026, 09:42
WORST FUNERAL COVER ever
I’m so angry at Imakamu Funeral Services. This is the second time experiencing the worst unreliable service from them and honestly I’m done. People pay for peace of mind during difficult times, not extra stress and disappointment. Enter at your own risk. Those fancy cars they display are as useless as the whole funeral cover. Very disappointing service.
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Inosentia L
1 reviews | Active since Sept 2023
3 May 2026, 09:42
WORST FUNERAL COVER ever
I’m so angry at Imakamu Funeral Services. This is the second time experiencing the worst unreliable service from them and honestly I’m done. People pay for peace of mind during difficult times, not extra stress and disappointment. Enter at your own risk. Those fancy cars they display are as useless as the whole funeral cover. Very disappointing service.
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Replies (0)SN
Sphiwo N
1 reviews | Active since Jun 2024
22 Apr 2026, 19:25
Unprofessional service and claim process dragging
Horrible experience with Claim process. I have been with iMakamu Funerals since 2022, paying my premiums on time all the time, now when i need to claim for my brothers funeral im told my cover has lapsed just because i was paying on a later date than the one originally set. I went to their help desk small office in Phumula to check if my cover is up to date, the lady there said i am only 1 month behind and can make payment right away, after she told me i was behind by one month only, i did make payment before the passing of my brother but i was still told that i will not be covered. I have been paying R470.00 Monthly from 2022 and only one month and i cannot bury my brother, i was told i will need to pay the sum of R23 000.00 to get their services. I kept going to the offices in Alrode because the Hospital that he passed away at (Thelle Mogoerane ) kept delaying the release of the body and when i went there no one bothered to check if i am still covered and according to my Knowledge i was covered because that is what the Lady at the Phumula offices told me. I am Irate and frustrated. If my Policy Lapsed why did they continue taking my premiums? If the policy was behind why did i not get notified by them in writting? What about grace period? I would not Recommend iMakamu to anyone!! They are the Worst
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Sphiwo N
1 reviews | Active since Jun 2024
22 Apr 2026, 19:25
Unprofessional service and claim process dragging
Horrible experience with Claim process. I have been with iMakamu Funerals since 2022, paying my premiums on time all the time, now when i need to claim for my brothers funeral im told my cover has lapsed just because i was paying on a later date than the one originally set. I went to their help desk small office in Phumula to check if my cover is up to date, the lady there said i am only 1 month behind and can make payment right away, after she told me i was behind by one month only, i did make payment before the passing of my brother but i was still told that i will not be covered. I have been paying R470.00 Monthly from 2022 and only one month and i cannot bury my brother, i was told i will need to pay the sum of R23 000.00 to get their services. I kept going to the offices in Alrode because the Hospital that he passed away at (Thelle Mogoerane ) kept delaying the release of the body and when i went there no one bothered to check if i am still covered and according to my Knowledge i was covered because that is what the Lady at the Phumula offices told me. I am Irate and frustrated. If my Policy Lapsed why did they continue taking my premiums? If the policy was behind why did i not get notified by them in writting? What about grace period? I would not Recommend iMakamu to anyone!! They are the Worst
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Replies (0)vM
vusi M
1 reviews | Active since Jun 2014
11 Feb 2026, 07:28
I’m not happy with Imakhamu funerals
Hi my name is Vusi Motloung. Last year 2025 I was attending a funeral in tokoza n my car was parked with other cars. Later during the day when Imakhamu trucks came to fetch the furniture the truck hit my car while it was stationary. I reported the issue and I was told to do a quotation. I did the quotation from vw and gave sis Thembi n Tsepo from Imakhamu. I haven’t been paid my money for the damaged car n no one is taking responsibility. I went there to their offices and I met mr makamu himself n he said I must deal with Tsepo the transport manager but still no help. I’ve used my own money to fix my car.
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vusi M
1 reviews | Active since Jun 2014
11 Feb 2026, 07:28
I’m not happy with Imakhamu funerals
Hi my name is Vusi Motloung. Last year 2025 I was attending a funeral in tokoza n my car was parked with other cars. Later during the day when Imakhamu trucks came to fetch the furniture the truck hit my car while it was stationary. I reported the issue and I was told to do a quotation. I did the quotation from vw and gave sis Thembi n Tsepo from Imakhamu. I haven’t been paid my money for the damaged car n no one is taking responsibility. I went there to their offices and I met mr makamu himself n he said I must deal with Tsepo the transport manager but still no help. I’ve used my own money to fix my car.
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Replies (0)KZ
Kayise Z
1 reviews | Active since Jan 2017
5 Jan 2026, 16:03
Very Poor Service and Incompetency of the staff member
i open a funeral policy with you on 07 November 2025 and was told to do an EFT for the first payment, so that they can put my data on the system. Up to date i haven't receive the policy number. Every time,i contact the Agent, she always promises come back with feedback and will be the system is down or i have asked the people in the office and i do not know why they are not contacting you. I want to know if this is a **** or what?
Helpful (0)
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Kayise Z
1 reviews | Active since Jan 2017
5 Jan 2026, 16:03
Very Poor Service and Incompetency of the staff member
i open a funeral policy with you on 07 November 2025 and was told to do an EFT for the first payment, so that they can put my data on the system. Up to date i haven't receive the policy number. Every time,i contact the Agent, she always promises come back with feedback and will be the system is down or i have asked the people in the office and i do not know why they are not contacting you. I want to know if this is a **** or what?
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Replies (0)MM
TM
Thobile M
1 reviews | Active since Jan 2022
30 Oct 2025, 20:37
Frustrated and annoyed
Terrible service,poor communication. I was helping my grandmother with her claim sent the documents and everything they tell us the person we trying to claim for isn't covered. My question is how does our documents say that we covered that person and they tell us a different story.They still failing to send us proof that we didn't cover our family,they promise to call us back but never do.now they don't answer our calls. I would never recommend anyone taking up this funeral policy with imakamu totally ****ming old people making them believe that they can help them but fail to deliver.
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Thobile M
1 reviews | Active since Jan 2022
30 Oct 2025, 20:37
Frustrated and annoyed
Terrible service,poor communication. I was helping my grandmother with her claim sent the documents and everything they tell us the person we trying to claim for isn't covered. My question is how does our documents say that we covered that person and they tell us a different story.They still failing to send us proof that we didn't cover our family,they promise to call us back but never do.now they don't answer our calls. I would never recommend anyone taking up this funeral policy with imakamu totally ****ming old people making them believe that they can help them but fail to deliver.
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Replies (0)