iKhokha
4.8|18,104 reviews
Responds in 1 hour 41 min
F
Faiza
1 reviews | Active since Member
17 May 2026, 08:50
Terrible customer service experience trying to get an advance qualification
Terrible customer service experience trying to get an advance qualification. Meet all the requirements, contacted all the numbers provided they all just keep telling you the same thing or nothing at all .
Helpful (0)
Replies (1)0
Replies (1)iKhokha's replyOfficial
17 May 2026, 08:55Hi Faiza,
Hope you're well.
We sincerely apologize for the inconvenience and frustration caused. Please note that we work together with Retail Capital, and qualification checks and vetting are required as part of the process. We will escalate your query to the Cash Advance team for further investigation and feedback. Thank you for bringing this to our attention.
Kind Regards,
The iKhokha Team.
Hope you're well.
We sincerely apologize for the inconvenience and frustration caused. Please note that we work together with Retail Capital, and qualification checks and vetting are required as part of the process. We will escalate your query to the Cash Advance team for further investigation and feedback. Thank you for bringing this to our attention.
Kind Regards,
The iKhokha Team.
Best regards,
iKhokha's reply17 May 2026, 08:55
Official
Hi Faiza,
Hope you're well.
We sincerely apologize for the inconvenience and frustration caused. Please note that we work together with Retail Capital, and qualification checks and vetting are required as part of the process. We will escalate your query to the Cash Advance team for further investigation and feedback. Thank you for bringing this to our attention.
Kind Regards,
The iKhokha Team.
Hope you're well.
We sincerely apologize for the inconvenience and frustration caused. Please note that we work together with Retail Capital, and qualification checks and vetting are required as part of the process. We will escalate your query to the Cash Advance team for further investigation and feedback. Thank you for bringing this to our attention.
Kind Regards,
The iKhokha Team.
Best regards,