Review ofIdealPrepaid
IdealPrepaid

IdealPrepaid

4.266365688487585|886 reviews
GJ
Granville Jooster

1 reviews | Active since Member

18 Mar 2026, 11:32

My water went off due to a technical error with the water meter

My water went off due to a technical error with the water meter. I noted the error with Ideal who tried to get in contact with the OEM, but they never rep****. Linda, one of the Ideal staff members ran with my query and went above and beyond to assist. He managed to arrange a Ideal Technician who was able to assist and rectify the error. I would also commend him for following up so diligently to get my issue resolved. Thank you Linda & The Ideal Team. #Trendsetters

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Replies (16)
IdealPrepaid
IdealPrepaid's reply18 Mar 2026, 13:36
Official

<div>&nbsp;Dear Granville,<br><br>Thank you very much for the compliment, we truly appreciate it.<br><br>We are also very pleased that your experience was a good one.<br><br>Best Regards&nbsp;<br>IdealPrepaid Management&nbsp;</div>

Best regards,