Hyto Tyto Playground
Unclaimed Business
|1|2 Reviews (last 12 months)|This business does not respond to reviews
Hyto Tyto Playground
Unclaimed Business
|1
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Trustindex Rating
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Review Distribution
1|2 Reviews
Jul '25 - Jun '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
16 May 2026, 12:20
Severe Chemical Burn at Hyto Tyto Midstream – Zero Accountability!
I am writing to express my absolute shock and deep disappointment following a serious incident that occurred at Hyto Tyto Midstream last Saturday (9 May 2026) during a 1st birthday party I hosted. One of my guests sat on a chair that was damp with an unknown substance. Shortly afterwards, her jeans began to tear from the chemical reaction, and she developed a severe skin irritation that escalated into intense burning. By Monday, her skin had turned grey and was severely burnt — she had to seek medical attention as a result. We strongly suspect that the substance on your chair was acidic. I immediately contacted your staff member, Lerato Kapoko, on Monday. She informed me she was off duty but would escalate the matter urgently. Since then, not a single person from Hyto Tyto has bothered to follow up. I called again and spoke to Tshidi, who referred me to the manager, Christopher Shoko. Yet again, no response, no accountability, no basic courtesy. This level of negligence is completely unacceptable. This is not a minor issue. This is a serious safety hazard that could have harmed anyone — including young children, who are even more vulnerable. The fact that Hyto Tyto has shown zero urgency or responsibility is appalling for a business that serves families. We intend to get to the bottom of this. The jeans she was wearing will be sent for laboratory testing, and we expect full cooperation from your side. Your lack of action, communication, and concern is deeply troubling. I expect an immediate response and a clear explanation of how such a dangerous incident was allowed to happen on your premises.
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Anonymous
1 reviews | Active since Jan 2020
16 May 2026, 12:20
Severe Chemical Burn at Hyto Tyto Midstream – Zero Accountability!
I am writing to express my absolute shock and deep disappointment following a serious incident that occurred at Hyto Tyto Midstream last Saturday (9 May 2026) during a 1st birthday party I hosted. One of my guests sat on a chair that was damp with an unknown substance. Shortly afterwards, her jeans began to tear from the chemical reaction, and she developed a severe skin irritation that escalated into intense burning. By Monday, her skin had turned grey and was severely burnt — she had to seek medical attention as a result. We strongly suspect that the substance on your chair was acidic. I immediately contacted your staff member, Lerato Kapoko, on Monday. She informed me she was off duty but would escalate the matter urgently. Since then, not a single person from Hyto Tyto has bothered to follow up. I called again and spoke to Tshidi, who referred me to the manager, Christopher Shoko. Yet again, no response, no accountability, no basic courtesy. This level of negligence is completely unacceptable. This is not a minor issue. This is a serious safety hazard that could have harmed anyone — including young children, who are even more vulnerable. The fact that Hyto Tyto has shown zero urgency or responsibility is appalling for a business that serves families. We intend to get to the bottom of this. The jeans she was wearing will be sent for laboratory testing, and we expect full cooperation from your side. Your lack of action, communication, and concern is deeply troubling. I expect an immediate response and a clear explanation of how such a dangerous incident was allowed to happen on your premises.
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Anonymous
1 reviews | Active since Jan 2020
9 Feb 2026, 10:10
Our Pizza came with extras (****roaches)
My family and I were attending my daughter's friend's birthday party this past Saturday, 07/02/2026. We arrived at HYTO TYTO, super excited as we have been wanting to visit after hearing such lovely things about the place. Finally we arrived there after driving almost an hour, kids playing, my husband and I ordered a pizza. When the pizza arrived, it looked so delicious, I went in to take a slice and noticed a ****roach crawling out. To my surprise, I stood up, told my husband there's a roach, as he looked there were a few more, literally crawling out from under the pizza. Whether it was from the pizza board or the brown paper below the board, I don't know but there were over 10 ****roaches running all over the table. It definitely came with the pizza. I was utterly disgusted. We called the waiter, she just apologized and took the pizza back. After a few minutes, I asked my husband to maybe cancel that pizza order as I was not going to let my family eat something else after finding ****roaches. My husband canceled the order, which the kitchen staff were preparing to make another one. What disappointed me most is that my husband spoke to the manager, he apologized saying that he does not know how that happened. That was it!!! He did not even have the decency to come to our table and formally apologize. Being in the food industry, this is absolutely pathetic service from HYTO TYTO. I will never visit this restaurant again and I will never recommend anyone else to visit.
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Anonymous
1 reviews | Active since Jan 2020
9 Feb 2026, 10:10
Our Pizza came with extras (****roaches)
My family and I were attending my daughter's friend's birthday party this past Saturday, 07/02/2026. We arrived at HYTO TYTO, super excited as we have been wanting to visit after hearing such lovely things about the place. Finally we arrived there after driving almost an hour, kids playing, my husband and I ordered a pizza. When the pizza arrived, it looked so delicious, I went in to take a slice and noticed a ****roach crawling out. To my surprise, I stood up, told my husband there's a roach, as he looked there were a few more, literally crawling out from under the pizza. Whether it was from the pizza board or the brown paper below the board, I don't know but there were over 10 ****roaches running all over the table. It definitely came with the pizza. I was utterly disgusted. We called the waiter, she just apologized and took the pizza back. After a few minutes, I asked my husband to maybe cancel that pizza order as I was not going to let my family eat something else after finding ****roaches. My husband canceled the order, which the kitchen staff were preparing to make another one. What disappointed me most is that my husband spoke to the manager, he apologized saying that he does not know how that happened. That was it!!! He did not even have the decency to come to our table and formally apologize. Being in the food industry, this is absolutely pathetic service from HYTO TYTO. I will never visit this restaurant again and I will never recommend anyone else to visit.
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Anonymous
1 reviews | Active since Jan 2020
4 Apr 2025, 05:49
Bad service
They emphasize booking a table but when you get there the table is not ready and they just give you whatever is available. It was raining on the 30th of March and they gave us a table outside. When we complained they promised to find us a table inside. 10 minutes later we were shown a table they were preparing for us only to find another group sitting on the very same table being prepared for us. We asked for the manager only to be told that we were shown the table by mistake. I was very unhappy and on top of everything the service is just too slow. Everything just takes time even ordering your food.
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Anonymous
1 reviews | Active since Jan 2020
4 Apr 2025, 05:49
Bad service
They emphasize booking a table but when you get there the table is not ready and they just give you whatever is available. It was raining on the 30th of March and they gave us a table outside. When we complained they promised to find us a table inside. 10 minutes later we were shown a table they were preparing for us only to find another group sitting on the very same table being prepared for us. We asked for the manager only to be told that we were shown the table by mistake. I was very unhappy and on top of everything the service is just too slow. Everything just takes time even ordering your food.
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Anonymous
1 reviews | Active since Jan 2020
27 Dec 2024, 13:09
ABSOLUTELY TERRIBLE FOOD EXPERIENCE
ABSOLUTELY TERRIBLE FOOD EXPERIENCE. Our first visit to Hyto Tyto was horrible. 3x Sloppy, doughy, stodgy and greasy margharita pizzas and 3x chicken strips that were off! Management was hardly apologetic. We even had to double check our bill and still found 1x chicken strips itemised. In addition to this, our waitron was serving 3 different areasbof the restaurant and was mostly nowhere to be seen. It looked likebthere were only 5 waitrons working...on the 27th of December, during school holidays! The only saving grace was the kids had a ball on the playgrounds.
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Anonymous
1 reviews | Active since Jan 2020
27 Dec 2024, 13:09
ABSOLUTELY TERRIBLE FOOD EXPERIENCE
ABSOLUTELY TERRIBLE FOOD EXPERIENCE. Our first visit to Hyto Tyto was horrible. 3x Sloppy, doughy, stodgy and greasy margharita pizzas and 3x chicken strips that were off! Management was hardly apologetic. We even had to double check our bill and still found 1x chicken strips itemised. In addition to this, our waitron was serving 3 different areasbof the restaurant and was mostly nowhere to be seen. It looked likebthere were only 5 waitrons working...on the 27th of December, during school holidays! The only saving grace was the kids had a ball on the playgrounds.
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Anonymous
1 reviews | Active since Jan 2020
27 Oct 2024, 09:56
Hyto Tyto Shines with Exceptional Customer Service
I recently celebrated my daughter's birthday at Hyto Tyto on September 21, 2024, and I'm thrilled to share our outstanding experience. Despite unexpected bad weather, Hyto Tyto seamlessly transitioned our outdoor party to their indoor venue, ensuring the celebration continued without a hitch. Their dedication to making our event special was impressive. They waived the venue hire fee and only charged us for the food. This generous gesture demonstrated their commitment to customer satisfaction. What stood out: - Flexible indoor and outdoor play areas, ensuring a seamless transition - Proactive problem-solving and communication - Transparent apology and resolution - Delicious food and excellent service - Commitment to improving policies and procedures The email they sent after the party showcases their focus on customer experience and continuous improvement. Hyto Tyto's staff exceeded our expectations with their empathy, professionalism, and willingness to adapt. Their venue offers the perfect blend of outdoor and indoor spaces, making it an ideal choice for any event. *Rating:* 5/5 stars *Recommendation:* Hyto Tyto is an exceptional choice for birthday parties, events, and dining. Their customer-centric approach ensures a memorable experience. *Highlights:* - Excellent customer service - Flexible venue options - Delicious food - Proactive problem-solving - Transparent communication I highly recommend Hyto Tyto for their outstanding service, adaptability, and commitment to customer satisfaction.
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Anonymous
1 reviews | Active since Jan 2020
27 Oct 2024, 09:56
Hyto Tyto Shines with Exceptional Customer Service
I recently celebrated my daughter's birthday at Hyto Tyto on September 21, 2024, and I'm thrilled to share our outstanding experience. Despite unexpected bad weather, Hyto Tyto seamlessly transitioned our outdoor party to their indoor venue, ensuring the celebration continued without a hitch. Their dedication to making our event special was impressive. They waived the venue hire fee and only charged us for the food. This generous gesture demonstrated their commitment to customer satisfaction. What stood out: - Flexible indoor and outdoor play areas, ensuring a seamless transition - Proactive problem-solving and communication - Transparent apology and resolution - Delicious food and excellent service - Commitment to improving policies and procedures The email they sent after the party showcases their focus on customer experience and continuous improvement. Hyto Tyto's staff exceeded our expectations with their empathy, professionalism, and willingness to adapt. Their venue offers the perfect blend of outdoor and indoor spaces, making it an ideal choice for any event. *Rating:* 5/5 stars *Recommendation:* Hyto Tyto is an exceptional choice for birthday parties, events, and dining. Their customer-centric approach ensures a memorable experience. *Highlights:* - Excellent customer service - Flexible venue options - Delicious food - Proactive problem-solving - Transparent communication I highly recommend Hyto Tyto for their outstanding service, adaptability, and commitment to customer satisfaction.
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Anonymous
1 reviews | Active since Jan 2020
27 May 2024, 11:11
Poor service
We will never support this place again. We waited over 30 minutes just for coffee. We ordered our food. They brought my daughter's food 15 minutes before bringing our food. So you cannot enjoy te meal together as a family. The food was good, but the service is very bad (and their food is not cheap).
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Anonymous
1 reviews | Active since Jan 2020
27 May 2024, 11:11
Poor service
We will never support this place again. We waited over 30 minutes just for coffee. We ordered our food. They brought my daughter's food 15 minutes before bringing our food. So you cannot enjoy te meal together as a family. The food was good, but the service is very bad (and their food is not cheap).
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