Not accountable.

Offers to do masonry work to install a new door frame, does a bad job, then tells me my building is skew, and they don't actually do masonry work, which is strange. Didn't actually want them to replace or redo. Just wanted some advice and a quote on an additional 4 windows. Had an appointment, didn't show up, then wants to send his manager. Didn't have an appointment with his manager, had an appointment with Dewaal. Didn't show, now too busy.