Huawei phone exploded, no explanation from company

On the 7th of March 2026my Huawei cell phone exploded into pieces. I had the phone collected and send to Huawei technical department. The only reply I get from them to date is a couple of SMS's stating that management is looking into the matter, no progress on why or anything really bad service. I will be posting pictures on Facebook, twitter and Tik Tok to warn customers of the danger