Incompetent staff

I made a purchase from your stand outside Makro Cornubia on Saturday. Your man working the till had no idea what he was doing. he swiped my card twice my pin was entered twice and both times i was advised that the transaction did not go through, this despite the machine asking whether we want a receipt. he still insisted the transaction didn't go through, so we paid cash and left. today i see that my bank account was double debited for the R95 transaction. this is unacceptable. please refund me my R190!!