HONDA UMHLANGA, USED CAR CON ARTISTS – SCAMMERS - CROOKS!!!

HONDA UMHLANGA, USED CAR CON ARTISTS – SCAMMERS - CROOKS!!! I TOOK DELIVERY ON A VERY RAINY NIGHT 28/12/2018 AT 8.30 PM OF A MAROON HONDA CRV 2013 COMFORT WHICH UNTIL THEN I WAS TOLD IS IMMACULATE . INVITED SHOHEB THE SALESMAN INDOORS TO SIGN ALL THE PAPERWORK AND SEND HIM OFF AS IT WAS LATE AND KNOWING THAT I COULD’NT SEE OR DO MUCH WITH THE CAR AT THIS TIME OF NIGHT. THE NEXT MORNING ALL EXCITED I TAKE A LOOK AROUND THE VEHICLE OPENING THE TAILGATE AND NOTICING IT WHEN SHUTTING THE ENTIRE BACK HONDA EMBOSSED BEADING IS LOOSE ALONG WITH THE NUMBER PLATE. WALKING AROUND THE VEHICLE I NOTICE SIGNS OF PAINTWORK RESPRAYING THAT HAD BEEN DONE TERRIBLY. PAINT RUNNING OFF IN CERTAIN PLACES, MASKING TAPE MARKS ON THE CLEAR COAT, LOOSE PANELING AND CLIPS BROKEN - RUST, OVER SPRAY SIGNS EVERYWHERE, PANELS NOT MATCHING THE SAME COLOR PAINT WORK. FRONT GRILL LOOSENING .SUPERGLUE MARKS INDICATING BOTCHED REPAIR WORK VARIOUS ADJUSTMENT NUTS LOOSENED AND RE TIGHTENED .THE FRONT CRADLE WHERE THE RADIATORS SIT HAS BEEN REPLACED/RESPRAYED AS THE COLOR DOES NOT MATCH THE REST OF THE CAR. THE BATTERY BRACKET HAS BEEN REMOVED AS THE MARKS CLEARLY INDICATE .WINDSCREEN MIS ALIGNED FRONT TYRE PLUGGED REPAIR ON THE SIDEWALL.LIED TO ME SAYING THAT THE AMOUNT AGREED WAS ALL INCLUSIVE AND THEN LATER TRIES TO SNEAK IN THE WARRANTY PLAN AS AN EXTRA ADDITIONAL AMOUNT .IDLING IS FUNKY. I CAN GO ON AND ON. REPORTED THIS IMMEDIATELY IN WRITING TO SHOHEB AT HONDA. I THEN DECIDED TO TAKE THE VEHICLE TO A HONDA APPROVED PANEL BEATER. I GOT OFF THE HONDA WEBSITE AND THEY CONFIRMED THAT THE VEHICLE WAS DEFINITELY IN AN ACCIDENT WITH THE MOST HORRIBLE SPRAY REPAIR JOB EVER SEEN. THE ASSESSOR EVEN REMARKED IN A CYNICAL MANOR “DO YOU STILL WANT TO KEEP THIS CAR “ . SEE QUOTE ATTACHED AND THAT IS JUST THE VISIBLE DAMAGE, EXTRA TO BE PAID FOR UNDERLYING LATENT ISSUES. I HAVE IT IN WRITING FROM HONDA THAT THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT … THEREFORE, I REPORT ALL THIS IN WRITING TO HONDA UMHLANGA WITHIN 24 HOURS OF TAKING DELIVERY OF THIS VEHICLE. AT FIRST, THE RESPONSE WAS DENIAL ON EVERY FACT MENTIONED. I THEN INSTRUCTED SHOHEB SALESMAN TO CANCEL THE DEAL COMPLETELY I GET MY TRADED IN CAR BACK AND THEY TAKE THEIR CAR BACK. HE THEN TRIES TO PERSUADE ME TO TAKE THE VEHICLE TO HONDA RIVONIA FOR THEM TO INSPECT. TELLING ME THAT THEY BUDGETED AROUND 3K FOR FIXING OF ISSUES ON THE VEHICLE AND THAT ANYTHING ABOVE THAT WOULD HAVE TO COME OUT FROM SUBSEQUENT DEALS DONE BY SHOHEB .HOW THE HELL IS THIS MY PROBLEM WHEN I WAS LIED TO IN THE FIRST PLACE ABOUT THE CONDITION OF THE VEHICLE BEING MINT . NO MENTION OF RESPRAY WORK OR ACCIDENT DAMAGE AT ALL . BY THE WAY THE SPARE KEY IS ALSO MISSING.FRONT DISK BRAKES ARE WARPED .AND CLUTCH SQUEALS WHEN TAKING OFF. AT THIS POINT FUMING A THE RESPONSE AND THE LACK OF CUSTOMER SERVICE FROM HONDA. I ESCALATE THE MATTER TO HONDA SOUTH AFRICA CUSTOMER CARE .AFTER BACK AND FORTH HONDA UMHLANGA AGREE TO REVERSE THE DEAL THEY TAKE THEIR CAR. I RE FINANCE MINE TRADED IN BUYING IT BACK AND LASTLY I WOULD HAVE TO DELIVER BACK THE CRV FROM PRETORIA TO UMHLANGA AND COLLECT MY TRADE IN AT MY TIME AND EXPENSE AND DRIVE BACK UP TO PTA PLAYING MR DELIVERY. THIS CONFIRMED BY THE USED CAR MANAGER KIETH GOVENDER AND DP DANIE SNYMAN AND HONDA SOUTH AFRICA AS THEIR FINAL RESOLVE TO THEIR STUFF UP. NOT MINE. I HAVE AFFORDED ALL PARTIES INVOLVED EVERY FAIR OPPERTUNITY TO RESOLVE MY CASE . I WAS TOLD FROM DAY ONE OF INQUIRING ON THE VEHICLE IT IS IN MINT CONDITION 1 OWNER NO ACCIDENT DAMAGE CLEAN FULL SERVICE HISTORY. NO ISSUES AND THAT SHOHEB PERSONALLY KNOWS THE OWNER AS BEING A FRIEND. BEING RELIANT ON HONDA AND ITS BRAND CONFIDENCE THAT I HAVE COME TO BELIEVE IN HAVING OWNED 4 PREVIOUS HONDA’S 3 OF WHICH WERE DEALER PURCHASED.I TRUSTED HE DEALER. BEING FROM PRETORIA I WAS UNABLE TO VIEW THE CAR OR TEST DRIVE IT .I WENT ON WHAT I WAS TOLD BY SHOHEB . SHOHEB, KNOWING ABOUT ALL THE DAMAGE ON THE VEHICLE DELIBERATELY DELIVERED IT LATE AT NIGHT WHERE I COULD NOT READILY SEE ALL THE DAMAGE OR INSPECT THE CAR AS AFTER ALL MY MOANING HE CALLED ME CONFIRMING BY TELECOM I HAVE ON RECORD THAT THE CAR WAS RESPRAYED. I NOTIFIED MY COMPLAINTS WITH THIS VEHICLE WITHIN 24 HOURS TO HONDA YET THEY WENT AHEAD SETTLING MY TRADE IN WITH THE BANK AND REQUESTING NATIS DOCS. THS ALERT FOR THIS CAME THOUGH BY SMS 8/1/2019. SURELY, THEY COULD HAVE RECALLED BUT INSTEAD PRESSED ONWARD TRYING TO FORCE MY HAND AND ACCEPT A MEASLY 3K REPAIR OFFER TO A COMPLETELY STUFFED UP VEHICLE. THE PANEL BEATING AND SPRAY PAINTING BILL IS ALONE AROUND 30K FROM HONDA CERTIFIED PANEL BEATERS. POINT BEING HAD I KNOWN ALL THE FACT BEFORE HAND I WOULD HAVE DECLINED THE DEAL COMPLETELY KNOWING THAT THE CAR WAS IN SMASH! SURELY THE BOOK VALUE OF THE SMASHED VERSION VS THE MINT VERSION I WAS LIED TO ABOUT CANNOT BE THE SAME! PLEASE FIX THIS .