HONDA MENLYN NOT CONCERNED ABOUT CUSTOMER ISSUES

I recently bought a Honda Jazz From Peet van Staden in March 2019. last Monday I noticed the rear bumper has 5 clips missing on the underneath.i called him immediately to inform him about the situation.. I sent him a picture on wattsapp and had no response. The vehicle has 1200 Km on the clock.I sent 2 enquiries on the Honda SA website and eventually I had a call from a Francois from Honda Menlyn. His attitude seemed appalling and not a good one if he has to deal with customer complaints.

He told me his name and his first response was he does not know anything about that. He told me every alternative as to why the clips could be missing and told me he will call me back regarding that. He also told me they did not have extra clips.

I will ensure Honda Menlyn gets enough exposure with my bad experience recently.