Home-Connect
1 reviews | Active since Member
Nomzamo Nzimande and Thando Dlamini failed me.
Canceled my internet subscription with MTN, took home connect as the speed was high and price was cheaper (So I thought). That would be worst decision of my life. After I followed up with the company like daily. Everyday for two weeks. I own three phones and one got lost. I was not aware I had given them that number.
Apparently they tried like three calls to reach me without success. Not withstanding that along those timelines. I had been calling following up. None of the agents bothered to tell me sales can't reach me.
After two weeks of efforts I get an e-mail. Your order was canceled. We were unable to reach you.
Spoke to Nomzamo Nzimande and her boss Thando Dlamini. They were both calm and professionally useless. I am sure they never escalated my call and I will still not have a internet by the time you reach to them.
