Untoward Dealings

My father had a medical aid for years with Health Squared. He was not told that the medical aid closed down and that he had no more medical aid until Dischem called in September 2022 and said that the Medical Aid had not paid the claim for his chronic medication, despite the fact that he had paid his monthly premiums.

My father who is 89 years old has now tried to recover the premium which he paid in September 2022, only to be told by the bankers that Health Squared has refused to return the funds.

This is point blank theft - they know full well that they are not entitled to the premium which was paid by EFT. They should be reported to the criminal authorities.