Health Squared Medical Aid takes contributions AFTER they shut their doors!!!

My September contribution was also taken and for the incorrect amount as well which leaves me in a very desperate situation as I am sure other people are in too. When I finally got through to the help line, they told me it was in limbo in an undesignated account waiting for everything to be concluded by the courts. Makes me wonder if they are getting the interest on these undesignated contribution funds and that is why they took them! Regarding the Medical Aid Certificate (on which they then add insult to injury by stating we 'resigned'!) people must check their emails - I received mine last week. For those of you struggling to get through to the helpline, just persevere - they will eventually answer. But I got a response from this email address from their recent letter: [email protected] so I hope this helps those of you out there struggling to get what you need from them. Here are other email addresses which might help too as I have had responses from them too: [email protected] and regarding refunds: PATRICIA LERUTOANE Contributions Administrator Tel: 010 442 1558 Internal Ext: 2116 Email: [email protected]