Haval SA
1.4|312 reviews
VM
Victoria M
1 reviews | Active since Member
01 Apr 2026, 17:58
Journey with HavalSA
Want to share my journey with Haval Sa and king price insurance
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Victoria M's updateReviewer Update
01 Apr 2026, 18:01My Journey with a New Car (Haval GWM Jolion Pro ), Insurance King Price, and a Fixico for Repair That Never Ends
I never thought I would one day write a post like this, but after a long and difficult journey, I feel this story needs to be shared.
In June 2025, my vehicle was involved in an accident. I trusted the insurance process and the approved repair channels, believing the vehicle would be repaired and returned to me within a reasonable time. That is what insurance is for, and that is what customers pay for every month.
What followed was not a normal repair process.
My vehicle has gone through multiple repairs, several strip and fault-finding procedures, and numerous parts replacements including wiring harnesses, radar units, and electronic modules. At some point, the vehicle was stripped multiple times just to try and identify ongoing faults that kept returning.
Months passed. (Now almost 10 Months)
I continued paying my vehicle finance.
I continued paying my insurance premiums.
But I did not have full use of my vehicle.
This situation has had a financial impact, but also a personal and emotional one. Transport is not a luxury — it is something we rely on to work, support our families, and live our daily lives.
Recently, I was informed that even some of the newly installed parts may themselves be faulty and may need to be claimed again under parts warranty. This raised a very serious question for me:
How many times can a vehicle be repaired before we admit that the situation is no longer normal?
I am not someone who refuses repairs. I understand that accidents happen and vehicles can be fixed. But I also believe there must be a point where we ask whether the vehicle can truly be restored to its original condition within a reasonable time.
This matter has now gone beyond a simple repair. It has become a test of patience, process, accountability, and fairness.
I am sharing this not to attack anyone, but to highlight a reality many consumers may face and often do not know how to handle.
At the end of the day, customers do not pay insurance for endless repairs, uncer*****y, and months without proper use of their vehicle. Customers pay for peace of mind, support, and fair resolution when things go wrong.
I still believe this matter can be resolved properly and fairly, and I hope the right decision will be made.
Because sometimes the issue is no longer about fixing the car —
it is about doing what is fair.
I never thought I would one day write a post like this, but after a long and difficult journey, I feel this story needs to be shared.
In June 2025, my vehicle was involved in an accident. I trusted the insurance process and the approved repair channels, believing the vehicle would be repaired and returned to me within a reasonable time. That is what insurance is for, and that is what customers pay for every month.
What followed was not a normal repair process.
My vehicle has gone through multiple repairs, several strip and fault-finding procedures, and numerous parts replacements including wiring harnesses, radar units, and electronic modules. At some point, the vehicle was stripped multiple times just to try and identify ongoing faults that kept returning.
Months passed. (Now almost 10 Months)
I continued paying my vehicle finance.
I continued paying my insurance premiums.
But I did not have full use of my vehicle.
This situation has had a financial impact, but also a personal and emotional one. Transport is not a luxury — it is something we rely on to work, support our families, and live our daily lives.
Recently, I was informed that even some of the newly installed parts may themselves be faulty and may need to be claimed again under parts warranty. This raised a very serious question for me:
How many times can a vehicle be repaired before we admit that the situation is no longer normal?
I am not someone who refuses repairs. I understand that accidents happen and vehicles can be fixed. But I also believe there must be a point where we ask whether the vehicle can truly be restored to its original condition within a reasonable time.
This matter has now gone beyond a simple repair. It has become a test of patience, process, accountability, and fairness.
I am sharing this not to attack anyone, but to highlight a reality many consumers may face and often do not know how to handle.
At the end of the day, customers do not pay insurance for endless repairs, uncer*****y, and months without proper use of their vehicle. Customers pay for peace of mind, support, and fair resolution when things go wrong.
I still believe this matter can be resolved properly and fairly, and I hope the right decision will be made.
Because sometimes the issue is no longer about fixing the car —
it is about doing what is fair.
VM
Victoria M's update01 Apr 2026, 18:01
Reviewer Update
My Journey with a New Car (Haval GWM Jolion Pro ), Insurance King Price, and a Fixico for Repair That Never Ends
I never thought I would one day write a post like this, but after a long and difficult journey, I feel this story needs to be shared.
In June 2025, my vehicle was involved in an accident. I trusted the insurance process and the approved repair channels, believing the vehicle would be repaired and returned to me within a reasonable time. That is what insurance is for, and that is what customers pay for every month.
What followed was not a normal repair process.
My vehicle has gone through multiple repairs, several strip and fault-finding procedures, and numerous parts replacements including wiring harnesses, radar units, and electronic modules. At some point, the vehicle was stripped multiple times just to try and identify ongoing faults that kept returning.
Months passed. (Now almost 10 Months)
I continued paying my vehicle finance.
I continued paying my insurance premiums.
But I did not have full use of my vehicle.
This situation has had a financial impact, but also a personal and emotional one. Transport is not a luxury — it is something we rely on to work, support our families, and live our daily lives.
Recently, I was informed that even some of the newly installed parts may themselves be faulty and may need to be claimed again under parts warranty. This raised a very serious question for me:
How many times can a vehicle be repaired before we admit that the situation is no longer normal?
I am not someone who refuses repairs. I understand that accidents happen and vehicles can be fixed. But I also believe there must be a point where we ask whether the vehicle can truly be restored to its original condition within a reasonable time.
This matter has now gone beyond a simple repair. It has become a test of patience, process, accountability, and fairness.
I am sharing this not to attack anyone, but to highlight a reality many consumers may face and often do not know how to handle.
At the end of the day, customers do not pay insurance for endless repairs, uncer*****y, and months without proper use of their vehicle. Customers pay for peace of mind, support, and fair resolution when things go wrong.
I still believe this matter can be resolved properly and fairly, and I hope the right decision will be made.
Because sometimes the issue is no longer about fixing the car —
it is about doing what is fair.
I never thought I would one day write a post like this, but after a long and difficult journey, I feel this story needs to be shared.
In June 2025, my vehicle was involved in an accident. I trusted the insurance process and the approved repair channels, believing the vehicle would be repaired and returned to me within a reasonable time. That is what insurance is for, and that is what customers pay for every month.
What followed was not a normal repair process.
My vehicle has gone through multiple repairs, several strip and fault-finding procedures, and numerous parts replacements including wiring harnesses, radar units, and electronic modules. At some point, the vehicle was stripped multiple times just to try and identify ongoing faults that kept returning.
Months passed. (Now almost 10 Months)
I continued paying my vehicle finance.
I continued paying my insurance premiums.
But I did not have full use of my vehicle.
This situation has had a financial impact, but also a personal and emotional one. Transport is not a luxury — it is something we rely on to work, support our families, and live our daily lives.
Recently, I was informed that even some of the newly installed parts may themselves be faulty and may need to be claimed again under parts warranty. This raised a very serious question for me:
How many times can a vehicle be repaired before we admit that the situation is no longer normal?
I am not someone who refuses repairs. I understand that accidents happen and vehicles can be fixed. But I also believe there must be a point where we ask whether the vehicle can truly be restored to its original condition within a reasonable time.
This matter has now gone beyond a simple repair. It has become a test of patience, process, accountability, and fairness.
I am sharing this not to attack anyone, but to highlight a reality many consumers may face and often do not know how to handle.
At the end of the day, customers do not pay insurance for endless repairs, uncer*****y, and months without proper use of their vehicle. Customers pay for peace of mind, support, and fair resolution when things go wrong.
I still believe this matter can be resolved properly and fairly, and I hope the right decision will be made.
Because sometimes the issue is no longer about fixing the car —
it is about doing what is fair.