SMS and phone call harassment from Hahn Collectors

I have been receiving daily calls and SMS messages demanding payment for a loan that I have no knowledge of. I have explicitly requested that my contact details be removed from your system and that I no longer be contacted. Despite this, your agent refused to comply and stated that the calls would continue until payment is made.

Today, I received a call from an agent identifying herself as Makgasela Matseetji, who refused to provide her full details and terminated the call while I was attempting to obtain further information.

This conduct is unacceptable and constitutes harassment. I hereby demand that: - My contact details be removed from your database immediately. - All communication with me cease with immediate effect unless proper verification of the alleged debt is provided in writing.

Should I receive any further calls or messages from Hahn Collections, I will have no choice but to escalate this matter by filing formal complaints with the Council for Debt Collectors and the Credit Ombud.