Constant disappointing service levels at GWMHAVAL

My headache stems from a horrible experience that persists to happen with my car repairs at BoburgEastrand Mall GWM Haval.My car a florid 2011, (1.5) registered BF 14 SH GP, Car has been in and out of that garage, since January! But what takes the cup of incompetence is when they decided to removed my immobilizer from the car, claiming that it was faulty! When I queried unit was removed without my permission, I was told they take no responsibility or liability because unit was found faulty. This is not true . I have gone to a different place to test and fit the unit that was remived.There is nothing wrong with this unit.It is operational even now after an electrician fitted it back to the car! I complained to to customer care, I was promised that Eugene, the manager, and Malcom, a foreman there, would call me, to find an amicable resolution,that was early April, 2026, nothing has happened.Is all quiet. This is an appalling service.