Grace The Brand
Unclaimed Business
|1.7|3 Reviews (last 12 months)|This business does not respond to reviews
Grace The Brand
Unclaimed Business
|1.7
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Review Distribution
1.7|3 Reviews
Jul '25 - Jun '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAP
AMINAH P
1 reviews | Active since Jan 2020
13 Apr 2026, 13:25
No after service, you buy at your own risk
Bought hoops earrings, the space were the earring clips is too small, it makes it so hard & painful to wear it, I’ve emailed them about the issue or maybe an advice on what to do on a matter like this but no respond
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AMINAH P
1 reviews | Active since Jan 2020
13 Apr 2026, 13:25
No after service, you buy at your own risk
Bought hoops earrings, the space were the earring clips is too small, it makes it so hard & painful to wear it, I’ve emailed them about the issue or maybe an advice on what to do on a matter like this but no respond
0
Replies (0)DB
Dorita B
1 reviews | Active since Jan 2020
2 Dec 2025, 11:15
Bad quality, break easily
I recently purchased a gold bracelet from Grace the Brand, and I am extremely disappointed with both the product quality and the customer service. The charms began falling off, one every time I wore the bracelet, and the spacers came loose, leaving a silver band where they originally sat. I only wore the bracelet three times in the two months I owned it, so this level of deterioration is completely unacceptable. When I contacted the company, they told me the item was outside their 30-day policy for broken or defective products and that they could not assist me in any way. For a brand that positions itself as offering quality accessories, this response was very disappointing. I expected far better craftsmanship and customer support. I will not be purchasing from Grace the Brand again.
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Dorita B
1 reviews | Active since Jan 2020
2 Dec 2025, 11:15
Bad quality, break easily
I recently purchased a gold bracelet from Grace the Brand, and I am extremely disappointed with both the product quality and the customer service. The charms began falling off, one every time I wore the bracelet, and the spacers came loose, leaving a silver band where they originally sat. I only wore the bracelet three times in the two months I owned it, so this level of deterioration is completely unacceptable. When I contacted the company, they told me the item was outside their 30-day policy for broken or defective products and that they could not assist me in any way. For a brand that positions itself as offering quality accessories, this response was very disappointing. I expected far better craftsmanship and customer support. I will not be purchasing from Grace the Brand again.
0
Replies (0)CK
Chants K
1 reviews | Active since Jan 2020
2 Jul 2025, 12:45
Less than Satisfactory Service from GTB
Current order # 4 4 9 3 7 placed 2 8 June as of now 2 July 1 4 : 4 5 I have still not received a tracking number for my order. According to GTB site, it takes 1 - 2 working days to process the order and then 2 - 4 working days for shipping. A few months ago I received an email to review a specific Vintage Coin Necklace and gave a 3 star review as I didn't like the gap in the clasp of the pendant but well what do you know, my review vanished. This is also not the first time I've had issues with GTB. I also previously ordered personalized items, the site said items would be ready in 5 weeks but order # 4 3 6 2 9 took over 6 weeks before I even received a tracking number this was May 6th email. Then in March, items noted that were in stock were in fact pre-order items from the D a r e to Dream collection but order # 4 3 7 0 5 with incorrect website info was already placed. I've come to realize in my experience that GTB is not a very reliable brand as most times there seems to be some issue or the other. The fact that my honest review just goes missing but only 4 and 5 star reviews remain on the site makes me question this brand. GTB should remove the scripture from the site cos it's giving narcissistic ex and I'm definitely giving my honest review on TikTok to my 27.7k followers
Helpful (0)
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Chants K
1 reviews | Active since Jan 2020
2 Jul 2025, 12:45
Less than Satisfactory Service from GTB
Current order # 4 4 9 3 7 placed 2 8 June as of now 2 July 1 4 : 4 5 I have still not received a tracking number for my order. According to GTB site, it takes 1 - 2 working days to process the order and then 2 - 4 working days for shipping. A few months ago I received an email to review a specific Vintage Coin Necklace and gave a 3 star review as I didn't like the gap in the clasp of the pendant but well what do you know, my review vanished. This is also not the first time I've had issues with GTB. I also previously ordered personalized items, the site said items would be ready in 5 weeks but order # 4 3 6 2 9 took over 6 weeks before I even received a tracking number this was May 6th email. Then in March, items noted that were in stock were in fact pre-order items from the D a r e to Dream collection but order # 4 3 7 0 5 with incorrect website info was already placed. I've come to realize in my experience that GTB is not a very reliable brand as most times there seems to be some issue or the other. The fact that my honest review just goes missing but only 4 and 5 star reviews remain on the site makes me question this brand. GTB should remove the scripture from the site cos it's giving narcissistic ex and I'm definitely giving my honest review on TikTok to my 27.7k followers
0
Replies (0)AL