Total ****mer company - you will lose money

This is the worst ****mer company I have ever had the misfortune of dealing with. They have ZERO customer service. I have been trying for 11 weeks to get a single answer from them and they are incapable of responding. They just will not ever respond (other than automated nonsense) and their online contact options don't work at all. They took my money for a flight booking, the flight was then cancelled from their end, and they have not refunded me. Never ever use this "company" as you will just lose thousands of dollars and never get it back.