The worst client relations ever.

We booked our cage diving trip and were super excited to have a Great White experience. Even though there had been extremely limited communication from the supplier leading up to the dive date.<br> <br> The morning of the trip, we were about to leave for gansbaai when I got an email saying the trip had been cancelled. The reasons didn't really make sense but seeing as we were leaving the following day I declined a postponement and requested a refund.<br> <br> Tracy assured me that my deposit would be refunded. <br> <br> 4 working days later and no refund. Also no response to my emails following up on it.<br> <br> Unless I hear something soon, I can only presume that I've been swindled.<br> <br> A warning to all. Don't go near this operator. They were happy to take my money but have been extremely unprofessional regarding communication and customer service.<br> <br>