Short payment to Creditor

I have just been informed after receiving a statement indicating the account is paid up that is was not paid up, as per attachments. Note this is the 3rd account with a balance after receiving the PDA indicating account is zero. I have been very understanding the previous two miscalculations but honestly I cannot accept for a 3rd time.

I have spoken to Colecta and it is the interest that was not paid.

A statement was sent to Gold leaf the 23rd March 2026 showing that there was still amount due which was not communicated to me in March or on any PDA Statement.

I have worked diligently with Gold leaf to ensure all debit orders when off timelessly, I have done everything asked of me. I paid over R15 000 for the services. Sacrificed months to get all my accounts paid up through the paid services of Gold leaf.

I cannot understand why I should be held responsible for the outstanding payment to Colecta for an error or miscalculation made on your side after paying for the services.

I would truly appreciate it I could get correspondence with a solution, I cannot accept that I am being asked to settle the outstanding if it is error on the Debt review side.