Stay away from these scammers!

Good day I opened a trading account with Globex360 because a reputable trader recommended them. I initially found that their website was not user friendly. They requested documents but next to the request was no tab to upload, or to specify the documents required/how to submit. Once that was sorted, after days of confusion, I traded, thinking that like other brokers, Globex360 bonus would kick in when my account went into minus , but it did not. My account was blown. I tried calling and emailing them, no answer, no reply via email. Eventually I called them on a number that they called me from previously, not on their website, and the agent told me that the bonus is only an "equity booster" he said it's on their t&c's , it is meant to assist us for increased lot sizes and higher returns, It is not an actual credit which kicks in when my funds exhaust. So Globex360 system is designed to scam the client, they do not work to the client's advantage, they give you a bonus credit but you cannot use it. This is pointless. This does not make sense. They give you a credit but it is inactive, and never activates when your account runs low. They do not answer their phones and their customer service is poor. I will not use them again, I have gone back to my old broker XM.COM. Even though they provide 50% bonus credits, it actually works like a credit should, and they are professional and quick to respond.