Gems (Government Employees Medical Scheme)
1.3|2,787 reviews
SG
SHA G
1 reviews | Active since Member
27 May 2026, 14:39
****ing useless medical aid
This useless ****ing medical aid must watch when i go to the council of medical schemes. My husband is on Gems and they added a 5% later joining penalty fee. My husband was on a medical aid and was retrenched. Gems is playing with fire. I am going to take this up. He belonged to a medical aid previously so how can they be a later joining penalty fee and further more i submitted proof of membership certificate from his previous medical aid.
Helpful (0)
Replies (3)0
Replies (3)Gems (Government Employees Medical Scheme)'s replyOfficial
28 May 2026, 07:24Good day,
Thank you for engaging with us. We are following your message, and feedback will be provided. If you have an urgent query, please contact us on 0800 00 4367 (members Toll-free number) & 0860 436 777 (providers).
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00.
Emergency number: 0800 44 4367 (available 24 hours)
If you wish to submit a compliment, please email us on at [email protected].
We look forward to receiving your positive feedback.
Regards, GEMS
Thank you for engaging with us. We are following your message, and feedback will be provided. If you have an urgent query, please contact us on 0800 00 4367 (members Toll-free number) & 0860 436 777 (providers).
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00.
Emergency number: 0800 44 4367 (available 24 hours)
If you wish to submit a compliment, please email us on at [email protected].
We look forward to receiving your positive feedback.
Regards, GEMS
Best regards,
Gems (Government Employees Medical Scheme)'s reply28 May 2026, 07:24
Official
Good day,
Thank you for engaging with us. We are following your message, and feedback will be provided. If you have an urgent query, please contact us on 0800 00 4367 (members Toll-free number) & 0860 436 777 (providers).
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00.
Emergency number: 0800 44 4367 (available 24 hours)
If you wish to submit a compliment, please email us on at [email protected].
We look forward to receiving your positive feedback.
Regards, GEMS
Thank you for engaging with us. We are following your message, and feedback will be provided. If you have an urgent query, please contact us on 0800 00 4367 (members Toll-free number) & 0860 436 777 (providers).
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00.
Emergency number: 0800 44 4367 (available 24 hours)
If you wish to submit a compliment, please email us on at [email protected].
We look forward to receiving your positive feedback.
Regards, GEMS
Best regards,
Gems (Government Employees Medical Scheme)'s replyOfficial
28 May 2026, 07:30Good day,
We received your complaint, and our client liaison officers are looking into the matter. We will conduct a thorough investigation and provide you with feedback within 7 working days from receipt of your complaint.
Please remember to download the APP, Scheme Rules, member and claims guide to understand the benefits of your option on the GEMS Website.
Please see herewith link to the website for ease of reference:
https://www.gems.gov.za/
If you have an urgent query, please contact us on:
0860 004 367 (Members)
0860 436 777 (Healthcare Providers)
Working towards a healthier you,
GEMS
We received your complaint, and our client liaison officers are looking into the matter. We will conduct a thorough investigation and provide you with feedback within 7 working days from receipt of your complaint.
Please remember to download the APP, Scheme Rules, member and claims guide to understand the benefits of your option on the GEMS Website.
Please see herewith link to the website for ease of reference:
https://www.gems.gov.za/
If you have an urgent query, please contact us on:
0860 004 367 (Members)
0860 436 777 (Healthcare Providers)
Working towards a healthier you,
GEMS
Best regards,
Gems (Government Employees Medical Scheme)'s reply28 May 2026, 07:30
Official
Good day,
We received your complaint, and our client liaison officers are looking into the matter. We will conduct a thorough investigation and provide you with feedback within 7 working days from receipt of your complaint.
Please remember to download the APP, Scheme Rules, member and claims guide to understand the benefits of your option on the GEMS Website.
Please see herewith link to the website for ease of reference:
https://www.gems.gov.za/
If you have an urgent query, please contact us on:
0860 004 367 (Members)
0860 436 777 (Healthcare Providers)
Working towards a healthier you,
GEMS
We received your complaint, and our client liaison officers are looking into the matter. We will conduct a thorough investigation and provide you with feedback within 7 working days from receipt of your complaint.
Please remember to download the APP, Scheme Rules, member and claims guide to understand the benefits of your option on the GEMS Website.
Please see herewith link to the website for ease of reference:
https://www.gems.gov.za/
If you have an urgent query, please contact us on:
0860 004 367 (Members)
0860 436 777 (Healthcare Providers)
Working towards a healthier you,
GEMS
Best regards,
Gems (Government Employees Medical Scheme)'s replyOfficial
28 May 2026, 07:32Good day
Please see the reference number MEDIA-12892.
Regards, GEMS
Please see the reference number MEDIA-12892.
Regards, GEMS
Best regards,
Gems (Government Employees Medical Scheme)'s reply28 May 2026, 07:32
Official
Good day
Please see the reference number MEDIA-12892.
Regards, GEMS
Please see the reference number MEDIA-12892.
Regards, GEMS
Best regards,