Think twice before doing business with Geewiz

This is an online retailer that does communicate that they will close their offices for more than a week BEFORE you place your order. They have no support staff or manned call center you can dial in this period. I placed my order on 30 March. Their offices closed 2 April to 10 April. No delivery. Support queries go unanswered

History: 30 March, 7:52 pm: Placed an order. 30 March, 7:52 pm: eMail - we have received your order 30 March, 7:52 pm: eMail - "Please note that our offices will be closed from the 2nd of April, for Pesach and Easter Holidays. We will resume normal operation on Friday, the 10th of April." 31 March, 9:16 am: eMail - your items are being prepared 01 April, 8:32 am: eMail - "Your order will be delivered directly from our supplier. A member of our Customer Service team will be in contact shortly with your tracking information to monitor the delivery status of your order." 01 April, 5:17 pm: Got a call from Geewiz, stating that the supplier only expected the item to be delivered by the afternoon. They will arrange to have it delivered directly to me. Also stated that the supplier will send me an email once the order is dispatched, and that they will call me when they are underway. 07 May, 11:29 am: Logged into the Geewiz site, went to the order and left a message for support: "It is 7 April, and the courier shipping that was done on 30 March has not reached me yet." 09 May 08:32 am: Called 011 568 0191. Voice message: "Please note that our offices will be closed from the 2nd of April, for Pesach and Easter Holidays. We will resume normal operation on Friday, the 10th of April."