GC Solar
Claimed Business
|2.3|3 Reviews (last 12 months)|This business does not respond to reviews
GC Solar
Claimed Business
|2.3
3 Reviews (last 12 months)
Does not respond to reviews
Review Distribution
2.3|3 Reviews
Sep '25 - Aug '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCJ
Candice J
1 reviews | Active since Sept 2016
27 Mar 2026, 14:08
Do not buy anything from this company. *****sters and ****mers!
This company are ****mers. They sold us batteries with a 3 year warranty and when we send in faulty batteries they say it was sold with a 2 year warranty. I have proved to them that they sold it to us with 3 years and now they just do not communicate back. *****!
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Candice J
1 reviews | Active since Sept 2016
27 Mar 2026, 14:08
Do not buy anything from this company. *****sters and ****mers!
This company are ****mers. They sold us batteries with a 3 year warranty and when we send in faulty batteries they say it was sold with a 2 year warranty. I have proved to them that they sold it to us with 3 years and now they just do not communicate back. *****!
0
Replies (0)FS
Francois S
1 reviews | Active since Sept 2018
17 Feb 2026, 09:00
Warranty Replacement Delay – Pylontech UP5000 Battery
On 5 January, I reported to GC Solar that my Pylontech UP5000 battery suddenly discharged 50% of its stored energy at 05:20 in the morning without any load connected to the system. After I followed up, GC Solar instructed me to deliver the battery to their Midrand office for inspection, which I did on 9 January. On 14 January, I was informed that the battery had been found to be faulty and would be replaced under warranty. At that stage, I was told replacement stock was not available. At the end of January, I was informed that stock would arrive and that I would be first in line to receive my replacement battery. However, after contacting the Midrand office again, I was told that stock will now only be available at the end of February. I have now been without my battery for more than a month and a half. Customers invest in backup systems for reliability and peace of mind, especially in South Africa where power stability is a major concern. This level of after-sales service is unacceptable. At this stage, I cannot recommend purchasing a Pylontech battery - they don't have stock. Trust is critical when investing in backup power. Customers should not have to question whether they must rely on Eskom or on their own system — especially when that system depends on proper after-sales / warranty support.
Helpful (0)
|Replies (1)FS
Francois S
1 reviews | Active since Sept 2018
17 Feb 2026, 09:00
Warranty Replacement Delay – Pylontech UP5000 Battery
On 5 January, I reported to GC Solar that my Pylontech UP5000 battery suddenly discharged 50% of its stored energy at 05:20 in the morning without any load connected to the system. After I followed up, GC Solar instructed me to deliver the battery to their Midrand office for inspection, which I did on 9 January. On 14 January, I was informed that the battery had been found to be faulty and would be replaced under warranty. At that stage, I was told replacement stock was not available. At the end of January, I was informed that stock would arrive and that I would be first in line to receive my replacement battery. However, after contacting the Midrand office again, I was told that stock will now only be available at the end of February. I have now been without my battery for more than a month and a half. Customers invest in backup systems for reliability and peace of mind, especially in South Africa where power stability is a major concern. This level of after-sales service is unacceptable. At this stage, I cannot recommend purchasing a Pylontech battery - they don't have stock. Trust is critical when investing in backup power. Customers should not have to question whether they must rely on Eskom or on their own system — especially when that system depends on proper after-sales / warranty support.
0
Replies (1)KK
Keith K
1 reviews | Active since Jun 2025
5 Feb 2026, 14:14
G C Solar
On the 15/01/2025 I bought an item from GC Solar, received item in good condition but I some how misplaced my Tax invoice. On 05/02/2026 I contacted G C Solar and asked them if they could help me to get a copy of invoice, I only had my old email address and serial number to help G C Solar find invoice from the system that has since been changed. I give a 5 star rating to Claudia Borcea for making the effort to find my invoice and in no time Claudia phoned me to say she got it and sent of to me by mail. I thank G C Solar and specifically Claudia for helping me to obtain invoice. Good work and customer care
Helpful (0)
|Replies (0)KK
Keith K
1 reviews | Active since Jun 2025
5 Feb 2026, 14:14
G C Solar
On the 15/01/2025 I bought an item from GC Solar, received item in good condition but I some how misplaced my Tax invoice. On 05/02/2026 I contacted G C Solar and asked them if they could help me to get a copy of invoice, I only had my old email address and serial number to help G C Solar find invoice from the system that has since been changed. I give a 5 star rating to Claudia Borcea for making the effort to find my invoice and in no time Claudia phoned me to say she got it and sent of to me by mail. I thank G C Solar and specifically Claudia for helping me to obtain invoice. Good work and customer care
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Replies (0)