Review ofGautrain
Gautrain

Gautrain

1.5225563909774436|798 reviews
JH
Jamela Hoveni

1 reviews | Active since Member

17 Mar 2026, 07:43

Gautrain Station Centurion

I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.

0
Replies (690)
JH
Jamela Hoveni's update17 Mar 2026, 11:20
Reviewer Update

<div><!--block-->Gautrain Station Centurion<br>I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.<br><br>I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.<br><br></div>

JH
Jamela Hoveni's update17 Mar 2026, 11:20
Reviewer Update

<div><!--block-->Gautrain Station Centurion<br>I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.<br><br>I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.</div>

JH
Jamela Hoveni's update17 Mar 2026, 11:20
Reviewer Update

<div><!--block-->Gautrain Station Centurion<br>I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.<br><br>I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.</div>

JH
Jamela Hoveni's update17 Mar 2026, 11:20
Reviewer Update

<div><!--block-->Gautrain Station Centurion<br>I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.<br><br>I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.</div>

JH
Jamela Hoveni's update17 Mar 2026, 11:20
Reviewer Update

<div><!--block-->Gautrain Station Centurion<br>I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.<br><br>I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.</div>

JH
Jamela Hoveni's update17 Mar 2026, 11:21
Reviewer Update

<div><!--block-->Gautrain Station Centurion<br>I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.<br><br>I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.</div>

JH
Jamela Hoveni's update17 Mar 2026, 11:21
Reviewer Update

<div><!--block-->Gautrain Station Centurion<br>I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.<br><br>I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.</div>

JH
Jamela Hoveni's update17 Mar 2026, 11:21
Reviewer Update

<div><!--block-->Gautrain Station Centurion<br>I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.<br><br>I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.</div>

JH
Jamela Hoveni's update17 Mar 2026, 11:21
Reviewer Update

<div><!--block-->Gautrain Station Centurion<br>I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.<br><br>I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.</div>

JH
Jamela Hoveni's update17 Mar 2026, 11:21
Reviewer Update

<div><!--block-->Gautrain Station Centurion<br>I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.<br><br>I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.</div>

JH
Jamela Hoveni's update17 Mar 2026, 11:21
Reviewer Update

<div><!--block-->Gautrain Station Centurion<br>I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.<br><br>I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.</div>

JH
Jamela Hoveni's update17 Mar 2026, 11:21
Reviewer Update

<div><!--block-->Gautrain Station Centurion<br>I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.<br><br>I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.</div>

JH
Jamela Hoveni's update17 Mar 2026, 11:21
Reviewer Update

<div><!--block-->Gautrain Station Centurion<br>I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.<br><br>I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.</div>

JH
Jamela Hoveni's update17 Mar 2026, 11:21
Reviewer Update

<div><!--block-->Gautrain Station Centurion<br>I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.<br><br>I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.</div>

JH
Jamela Hoveni's update17 Mar 2026, 11:21
Reviewer Update

<div><!--block-->Gautrain Station Centurion<br>I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.<br><br>I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.</div>

JH
Jamela Hoveni's update17 Mar 2026, 11:21
Reviewer Update

<div><!--block-->Gautrain Station Centurion<br>I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.<br><br>I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.</div>

JH
Jamela Hoveni's update17 Mar 2026, 11:22
Reviewer Update

<div><!--block-->Gautrain Station Centurion<br>I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.<br><br>I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.</div>

JH
Jamela Hoveni's update17 Mar 2026, 11:22
Reviewer Update

<div><!--block-->Gautrain Station Centurion<br>I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.<br><br>I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.</div>

JH
Jamela Hoveni's update17 Mar 2026, 11:22
Reviewer Update

<div><!--block-->Gautrain Station Centurion<br>I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.<br><br>I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.</div>

JH
Jamela Hoveni's update17 Mar 2026, 11:22
Reviewer Update

<div><!--block-->Gautrain Station Centurion<br>I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.<br><br>I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.</div>

JH
Jamela Hoveni's update17 Mar 2026, 11:22
Reviewer Update

<div><!--block-->Gautrain Station Centurion<br>I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.<br><br>I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.</div>

JH
Jamela Hoveni's update17 Mar 2026, 11:22
Reviewer Update

<div><!--block-->Gautrain Station Centurion<br>I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.<br><br>I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.</div>

JH
Jamela Hoveni's update17 Mar 2026, 11:22
Reviewer Update

<div><!--block-->Gautrain Station Centurion<br>I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.<br><br>I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.</div>

JH
Jamela Hoveni's update17 Mar 2026, 11:22
Reviewer Update

<div><!--block-->Gautrain Station Centurion<br>I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.<br><br>I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.</div>

JH
Jamela Hoveni's update17 Mar 2026, 11:22
Reviewer Update

<div><!--block-->Gautrain Station Centurion<br>I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.<br><br>I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.</div>

JH
Jamela Hoveni's update17 Mar 2026, 11:22
Reviewer Update

<div><!--block-->Gautrain Station Centurion<br>I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.<br><br>I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.</div>

JH
Jamela Hoveni's update17 Mar 2026, 11:23
Reviewer Update

<div><!--block-->Gautrain Station Centurion<br>I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.<br><br>I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.</div>

JH
Jamela Hoveni's update17 Mar 2026, 11:23
Reviewer Update

<div><!--block-->Gautrain Station Centurion<br>I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.<br><br>I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.</div>

JH
Jamela Hoveni's update17 Mar 2026, 11:23
Reviewer Update

<div><!--block-->Gautrain Station Centurion<br>I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.<br><br>I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.</div>

JH
Jamela Hoveni's update17 Mar 2026, 11:23
Reviewer Update

<div><!--block-->Gautrain Station Centurion<br>I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.<br><br>I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.</div>

JH
Jamela Hoveni's update17 Mar 2026, 11:23
Reviewer Update

<div><!--block-->Gautrain Station Centurion<br>I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.<br><br>I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.</div>

JH
Jamela Hoveni's update17 Mar 2026, 11:23
Reviewer Update

<div><!--block-->Gautrain Station Centurion<br>I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.<br><br>I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.</div>

JH
Jamela Hoveni's update17 Mar 2026, 11:23
Reviewer Update

<div><!--block-->Gautrain Station Centurion<br>I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.<br><br>I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.</div>

JH
Jamela Hoveni's update17 Mar 2026, 11:23
Reviewer Update

<div><!--block-->Gautrain Station Centurion<br>I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.<br><br>I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.</div>

JH
Jamela Hoveni's update17 Mar 2026, 11:23
Reviewer Update

<div><!--block-->Gautrain Station Centurion<br>I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.<br><br>I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.</div>

JH
Jamela Hoveni's update17 Mar 2026, 11:23
Reviewer Update

<div><!--block-->Gautrain Station Centurion<br>I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.<br><br>I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.</div>

JH
Jamela Hoveni's update17 Mar 2026, 11:24
Reviewer Update

<div><!--block-->Gautrain Station Centurion<br>I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.<br><br>I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.</div>

JH
Jamela Hoveni's update17 Mar 2026, 11:24
Reviewer Update

<div><!--block-->Gautrain Station Centurion<br>I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.<br><br>I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.</div>

JH
Jamela Hoveni's update17 Mar 2026, 11:24
Reviewer Update

<div><!--block-->Gautrain Station Centurion<br>I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.<br><br>I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.</div>

JH
Jamela Hoveni's update17 Mar 2026, 11:24
Reviewer Update

<div><!--block-->Gautrain Station Centurion<br>I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.<br><br>I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.</div>

JH
Jamela Hoveni's update17 Mar 2026, 11:24
Reviewer Update

<div><!--block-->Gautrain Station Centurion<br>I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.<br><br>I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.</div>

JH
Jamela Hoveni's update17 Mar 2026, 11:24
Reviewer Update

<div><!--block-->Gautrain Station Centurion<br>I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.<br><br>I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.</div>

JH
Jamela Hoveni's update17 Mar 2026, 11:24
Reviewer Update

<div><!--block-->Gautrain Station Centurion<br>I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.<br><br>I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.</div>

JH
Jamela Hoveni's update17 Mar 2026, 11:24
Reviewer Update

<div><!--block-->Gautrain Station Centurion<br>I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.<br><br>I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.</div>

JH
Jamela Hoveni's update17 Mar 2026, 11:24
Reviewer Update

<div><!--block-->Gautrain Station Centurion<br>I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.<br><br>I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.</div>

JH
Jamela Hoveni's update17 Mar 2026, 11:25
Reviewer Update

<div><!--block-->Gautrain Station Centurion<br>I bought 10 trips on the 3rd March at the Gautrain station in Centurion to Park Station. The product end date on the App was the 21st of March. When I went to the Gautrain station this morning my trips had expired. I had no choice but to buy another ticket. The agent at the Gautrain Station didn't explain to me how the product worked except to say that I have 10 days. I am not happy with the service because this is a costly product. I have lodged a complaint because I cannot afford to lose those 4 trips and had I know that the end of product is not the same as the expiration date, I wouldn't have this problem. Kindly assist with a refund of those 4 trips.<br><br>I understand that Gautrain says no refund is due, however, I think that refunds are due where employees give inadequate information and simply say that they just don't know when asked.</div>