Fury Mazda Pinetown
Unclaimed Business
|1|2 Reviews (last 12 months)|This business does not respond to reviews
Fury Mazda Pinetown
Unclaimed Business
|1
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Review Distribution
1|2 Reviews
Jul '25 - Jun '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceOS
Owen S
1 reviews | Active since Jan 2020
23 Sept 2025, 14:44
HATFIELD MAZDA PINETOWN POOR CUSTOMER SERVICE
Sometime in September 2024 I drove into Mazda Pietown an reported to Dario, the Service Manager that I was hearing a strange noise when reversing the car. The car was briefly inspected and nothing untoward was found. I took the car in for a service 42,093 km on 15/10/2024 where I reported a noise. The Service invoice was endorsed "on reverse there is a grinding noise - could not verify noise - brakes are still good. Next service due 60,000 km or before 15/10/2025 whichever occurs first. Front and back brake pads 5 mm I was not given the option to change my brake pads. on 3/12/2024 I took the vehicle back to Mazda reporting the same noise issue. This was at 44,037 km. The report indicates the tech tested the vehicle and states "inspected brakes - brake life still has enough life" Once again the indications were that all was good with the brakes until the next service. On 18/09/2025 I took the vehicle in and reported a major brake shudder. I requested that Dario tested the car himself. I was contacted by the service reception who advised me that both front and rear brake sets were in poor condition and would have to be replaced. The cost indication was R 16,700 for front and R9,600 for rear. I was given an option for generic at R6900 for front and R7600 for rear. I made alternative arrangements. The service provider I used advised me the rear brakes still have life in then and do not need to be changed until the next service or after. The front brakes were charges with generic Ferodo at a fraction of the generic price quoted. My view is that Mazda Pinetown placed myself and my wife in danger by not correctly assessing the remaining life in the front brake pads which were clearly worn below the 5mm limit and giving me the option to change these at the December service while they had the opportunity to do so. They have responded to a loyal Mazda Customer (I have owned 3 Mazdas in the last 20 years) by trying to unfairly profit out of my dilemma. I will certainly never deal with Hatfiled Mazda again or purchase another Mazda vehicle.
Helpful (0)
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Owen S
1 reviews | Active since Jan 2020
23 Sept 2025, 14:44
HATFIELD MAZDA PINETOWN POOR CUSTOMER SERVICE
Sometime in September 2024 I drove into Mazda Pietown an reported to Dario, the Service Manager that I was hearing a strange noise when reversing the car. The car was briefly inspected and nothing untoward was found. I took the car in for a service 42,093 km on 15/10/2024 where I reported a noise. The Service invoice was endorsed "on reverse there is a grinding noise - could not verify noise - brakes are still good. Next service due 60,000 km or before 15/10/2025 whichever occurs first. Front and back brake pads 5 mm I was not given the option to change my brake pads. on 3/12/2024 I took the vehicle back to Mazda reporting the same noise issue. This was at 44,037 km. The report indicates the tech tested the vehicle and states "inspected brakes - brake life still has enough life" Once again the indications were that all was good with the brakes until the next service. On 18/09/2025 I took the vehicle in and reported a major brake shudder. I requested that Dario tested the car himself. I was contacted by the service reception who advised me that both front and rear brake sets were in poor condition and would have to be replaced. The cost indication was R 16,700 for front and R9,600 for rear. I was given an option for generic at R6900 for front and R7600 for rear. I made alternative arrangements. The service provider I used advised me the rear brakes still have life in then and do not need to be changed until the next service or after. The front brakes were charges with generic Ferodo at a fraction of the generic price quoted. My view is that Mazda Pinetown placed myself and my wife in danger by not correctly assessing the remaining life in the front brake pads which were clearly worn below the 5mm limit and giving me the option to change these at the December service while they had the opportunity to do so. They have responded to a loyal Mazda Customer (I have owned 3 Mazdas in the last 20 years) by trying to unfairly profit out of my dilemma. I will certainly never deal with Hatfiled Mazda again or purchase another Mazda vehicle.
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Replies (0)MM
Mmabatho M
1 reviews | Active since Jan 2020
4 Sept 2025, 13:25
Horrible service
1. I was assisted by Vanessa, she raised her voice at me not once. She even raised her voice at my insurance assistant. 2. I had to do my licensing on my own and they refusing to refund me citing i dont have receipts. Had they done it for me none of this would have occurred. I paid for this service and they refuse with my refund basically they pocketing the money that they charged me for licensing (********* business practice). 3. I would not recommend anyone to fury mazda pinetown.
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Mmabatho M
1 reviews | Active since Jan 2020
4 Sept 2025, 13:25
Horrible service
1. I was assisted by Vanessa, she raised her voice at me not once. She even raised her voice at my insurance assistant. 2. I had to do my licensing on my own and they refusing to refund me citing i dont have receipts. Had they done it for me none of this would have occurred. I paid for this service and they refuse with my refund basically they pocketing the money that they charged me for licensing (********* business practice). 3. I would not recommend anyone to fury mazda pinetown.
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Replies (0)PS
Prashnee S
1 reviews | Active since Jan 2020
15 May 2025, 18:58
Excellent service from Dario the service manager at mazda pinetown
Excellent service from Dario the service manager at mazda pinetown. I love that he is a hands on manager and gets his hands dirty.
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Prashnee S
1 reviews | Active since Jan 2020
15 May 2025, 18:58
Excellent service from Dario the service manager at mazda pinetown
Excellent service from Dario the service manager at mazda pinetown. I love that he is a hands on manager and gets his hands dirty.
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Replies (0)BN
MB
Michelle B
1 reviews | Active since Jan 2020
14 Aug 2023, 09:20
Window woes
Excellent service from the team at Mazda Pinetown after we managed to drop a card into the window slot!
Helpful (0)
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Michelle B
1 reviews | Active since Jan 2020
14 Aug 2023, 09:20
Window woes
Excellent service from the team at Mazda Pinetown after we managed to drop a card into the window slot!
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Replies (0)PS
VL
Vending L
1 reviews | Active since Jan 2020
2 Jun 2021, 12:58
Is this considered dodgy deals?
I purchased a second-hand vehicle (terrible service, but this is not today's issue) and opted for an extended warranty (route 66 extended warranty). When I tried to claim from the warranty provider I was informed that the amount owing was not paid over to them (warranty provider) from Fury Mazda Pinetown. It took me some time and multiple calls to get this sorted out. but now i am only under warranty for the remainder of the time I took this out. Is this normal? If you read this, it might be a good idea to call your provider.
Helpful (0)
|Replies (0)VL
Vending L
1 reviews | Active since Jan 2020
2 Jun 2021, 12:58
Is this considered dodgy deals?
I purchased a second-hand vehicle (terrible service, but this is not today's issue) and opted for an extended warranty (route 66 extended warranty). When I tried to claim from the warranty provider I was informed that the amount owing was not paid over to them (warranty provider) from Fury Mazda Pinetown. It took me some time and multiple calls to get this sorted out. but now i am only under warranty for the remainder of the time I took this out. Is this normal? If you read this, it might be a good idea to call your provider.
0
Replies (0)SN
Seipati N
1 reviews | Active since Jan 2020
11 Mar 2021, 11:34
If you're short of promises with no delivery, this is the place
Waste of money!!! False Promises!! Unethical salss!!! On the 24th December 2020 we bought an Ivory Renault Captur from your company (Fury Mazda Pinetown) and fetched it on Monday, 28th December 2020. On the same day that we fetched the we noticed that there was no service book and no car manual in the vehicle. We immediately notified Vuyani via WhatsApp that these were missing. Vuyani said the books were misplaced in the office and assured that the vehicle had a full service history which was one of the conditions of sale. We sent him an email on the 6th January 2021 reminding him that we await the 2 booklets for the car. After numerous calls and visits to Furya Mazda in Pinetown, Vuyani promised to deliver the books to our residence and asked that we send the location on the 23rd January of which he never showed up. We kept on going to the dealership premises and Vuyani told us that he had found the service booklet in a bad condition and had sent it to Renault in Pinetown for the transfer and stamping of old history into the new booklet. He then promised to deliver the service booklet in our residence on the 04th March 2021 of which he never did. He finally told us that he left the service booklet at Renault in Hillcrest which we fetched yesterday. This service book is completely blank with no stamps. It came with 2 sheets which show that the vehicle was serviced 15,000 km; 30,000 km and 45,000 km and 90,000 km. There is no service history between 45,000 km and 90,000 km. We have no indication of whether the timing belt accessories belt and pulley's were replaced at 60,000 km which are part of special conditions of use. What is more horrifying is that we purchased this car on the basis that it had a full service history prior to the sale. The way that Fury Mazda Pinetown has dealt with us is unfair. We need clarity on this misleading and deceptive omission of the history of this vehicle.
Helpful (0)
|Replies (0)SN
Seipati N
1 reviews | Active since Jan 2020
11 Mar 2021, 11:34
If you're short of promises with no delivery, this is the place
Waste of money!!! False Promises!! Unethical salss!!! On the 24th December 2020 we bought an Ivory Renault Captur from your company (Fury Mazda Pinetown) and fetched it on Monday, 28th December 2020. On the same day that we fetched the we noticed that there was no service book and no car manual in the vehicle. We immediately notified Vuyani via WhatsApp that these were missing. Vuyani said the books were misplaced in the office and assured that the vehicle had a full service history which was one of the conditions of sale. We sent him an email on the 6th January 2021 reminding him that we await the 2 booklets for the car. After numerous calls and visits to Furya Mazda in Pinetown, Vuyani promised to deliver the books to our residence and asked that we send the location on the 23rd January of which he never showed up. We kept on going to the dealership premises and Vuyani told us that he had found the service booklet in a bad condition and had sent it to Renault in Pinetown for the transfer and stamping of old history into the new booklet. He then promised to deliver the service booklet in our residence on the 04th March 2021 of which he never did. He finally told us that he left the service booklet at Renault in Hillcrest which we fetched yesterday. This service book is completely blank with no stamps. It came with 2 sheets which show that the vehicle was serviced 15,000 km; 30,000 km and 45,000 km and 90,000 km. There is no service history between 45,000 km and 90,000 km. We have no indication of whether the timing belt accessories belt and pulley's were replaced at 60,000 km which are part of special conditions of use. What is more horrifying is that we purchased this car on the basis that it had a full service history prior to the sale. The way that Fury Mazda Pinetown has dealt with us is unfair. We need clarity on this misleading and deceptive omission of the history of this vehicle.
0
Replies (0)