Deliberate negligence and terrible customer service.

I made a purchase of over R8000. Some accessories were deliberately removed from the packaging. I was not advised of this fact even though I told the salesperson that I did not live close-by and that they should make sure everything was in the box. Upon realising that the items were in fact missing I contacted the store. At first they treated me like a ******** interrogating me. Then a few days days I discovered that they removed the items because they had expired. They refused to courier it to me. I had to drive out of my way and pay parking fee to collect the items.