Forever Resorts SA's replyOfficial
02 Jan 2026, 12:33Good day Charmaine Taljaard,
Thank you for bringing your concerns to our attention. We acknowledge receipt of your complaint and appreciate you taking the time to share your experience with us.
At Forever Resorts, we take guest feedback seriously, as it allows us the opportunity to review matters thoroughly and address them appropriately. In order for us to investigate this matter in detail and engage with you directly, we kindly request that you email your reservation number along with any additional information relevant to your complaint to care(at)foreversa(dot)co(dot)za
Once received, our Customer Care team will review the details and correspond with you directly to ensure the matter is handled correctly and in line with our policies and procedures.
We value your feedback and look forward to assisting you further.
Kind regards,
Customer Care Team
Forever Resorts
Best regards,