FORD PROTECT - BE WARNED

Dissipointed - had ford protect for car extended to 90 000km after ford maintance plan expiered at 60 000km, car serviced at Ford July 2025, 63 000km on clock - Took car in end April 2026 to learn car plan goes to 90 000km but expiered August 2025 due to car yearly service as per ford shows 120 000 and not the 67 000km on clock currently, I contacted for pro for i have being paying since august 2025 every month R 249 and when taking car for service learn it was canceled or expiered by Ford Pro and I have being paying for nothing, when contacted Oratile Moletsane assisted me and feedback was refund up and will be loaded on sysyem and i will get my monies overpaid back, i had to wait 2 weeks , Ford admin send through cancel subscription and await refund, Ford admin confirmed it loaded for payment and Kulani Baloyi confirmded with Pin of of ford protect all sorted for refund - no problem - 22 April 2026 Ford Admin confirmed loaded for payment - then 14 May 2026 when asking what going on Ford Admin , from [email protected], Oratile Motesane from [email protected] stated no refund - I paid for service in end April from my pocket, I paid from august 2025 for a service Ford **** about and when payment due it is - no refund - my policy number was B05080145671900 - THIS IS NOT SERVICE THIS IS COMPANY TAKING MONIES FOR NO SERVICE