Oudthoorn Ford

Hello . They never gave me my spare key to my new car and also not paid me back to do registration at my home town after they arranged with me not to deliver car. They asked me to do these registration myself and FORD Oudtshoorn will pay for that costs of that. When I investigated why they do not pay me the answer was I did not give them the bakkie I traded spare key . I also did not received bakkies spare key from them and only drove it for a year .I do not want to mention names here but it seems management is the problem after I talked to sales person .