FlexiWiFi
Unclaimed Business
|1|4 Reviews (last 12 months)|This business does not respond to reviews
FlexiWiFi
Unclaimed Business
|1
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|4 Reviews
Sep '25 - Aug '26
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceFT
Faith T
1 reviews | Active since Feb 2021
2 Apr 2026, 10:15
Poor Client Service and *********** agents
Hi I don't understand how you guys but already disappointed with your service, your agents end conversations when we are still asking for assistance, I ordered Zoom Fibre and paid yesterday m, apparently was misinformed about Installation cause was told after paying the following they'll come and Install, waited for a call since yesterday and nothing m. Precious from Previous chat said Installation takes 72 hours. I am client I paid and if I am told my Installation will happen today, I am expecting that because took leave for that but now I am told next week. Very disappointed about your services and wouldn't recommend it to anyone. And please teach your fellow colleagues how Important a paying client is. If i was to rate the two previous ladies on chat they are definitely getting a zero
Helpful (0)
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Faith T
1 reviews | Active since Feb 2021
2 Apr 2026, 10:15
Poor Client Service and *********** agents
Hi I don't understand how you guys but already disappointed with your service, your agents end conversations when we are still asking for assistance, I ordered Zoom Fibre and paid yesterday m, apparently was misinformed about Installation cause was told after paying the following they'll come and Install, waited for a call since yesterday and nothing m. Precious from Previous chat said Installation takes 72 hours. I am client I paid and if I am told my Installation will happen today, I am expecting that because took leave for that but now I am told next week. Very disappointed about your services and wouldn't recommend it to anyone. And please teach your fellow colleagues how Important a paying client is. If i was to rate the two previous ladies on chat they are definitely getting a zero
0
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Grace M
1 reviews | Active since Mar 2026
9 Mar 2026, 08:29
Please look for better alternatives
2 weeks without an internet connection. Every single time I report the matter I’m told it would be “escalated” but still nothing. No one is willing to help or provide an ETA in terms of when everything will be restored. I’m not even going to mention to terrible customer service. Even home affairs service is better. I’m extremely unhappy and disappointed because I was promised a reliable WiFi service however this WiFi is always down every two weeks It’s such an inconvenience because we rely on this WiFi for work and assignments
Helpful (0)
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Grace M
1 reviews | Active since Mar 2026
9 Mar 2026, 08:29
Please look for better alternatives
2 weeks without an internet connection. Every single time I report the matter I’m told it would be “escalated” but still nothing. No one is willing to help or provide an ETA in terms of when everything will be restored. I’m not even going to mention to terrible customer service. Even home affairs service is better. I’m extremely unhappy and disappointed because I was promised a reliable WiFi service however this WiFi is always down every two weeks It’s such an inconvenience because we rely on this WiFi for work and assignments
0
Replies (0)GM
Grace M
1 reviews | Active since Mar 2026
3 Mar 2026, 12:24
********** customer service
I’d give it a one star if I could. Absolutely ********** customer service. Their WiFi is forever down, you essentially pay for a service that you are not using. They are very helpful when they’re helping you sign up but once you pay they disappear. Looking for alternatives to use because this is extremely ridiculous. I’m highly unsatisfied
Helpful (0)
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Grace M
1 reviews | Active since Mar 2026
3 Mar 2026, 12:24
********** customer service
I’d give it a one star if I could. Absolutely ********** customer service. Their WiFi is forever down, you essentially pay for a service that you are not using. They are very helpful when they’re helping you sign up but once you pay they disappear. Looking for alternatives to use because this is extremely ridiculous. I’m highly unsatisfied
0
Replies (0)