Complaint

I just had a bad experience at the fix today. My sister wanted claim for a phone she lost. The cashiers were so rude and unhelpful . They just told her that the insurance company is closed after sending her up and down to get help. One even said she is not a cellphone consultant. This bad experience was at the prominade store in cape town . These were 2 pregnant ladies one being African and the other one coloured . I have never experience such bad customer before and these cashiers need to be trainee on how to treat people. The cahsier