FD
FIX DEBT
Verified Business
FD
Scores reflect the Overall AI Score for each category
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, FIX DEBT receives overwhelmingly positive feedback for its debt review services. Customers consistently praise named consultants like Thabiso, Noku, William, and Jennifer for patient, professional guidance through stressful financial situations. The team is recognised for clear explanations, quick responses, and tangible outcomes such as reduced instalments and debt freedom. A small number of complaints highlight cancellation difficulties and unresolved payment issues.
TrustIndex
7
Ranking
#20
in Debt Management
NPS Score
62
Recommended: Very Likely
Jul '25 - Jun '26
Based on recent customer reviews, FIX DEBT receives overwhelmingly positive feedback for its debt review services. Customers consistently praise named consultants like Thabiso, Noku, William, and Jennifer for patient, professional guidance through stressful financial situations. The team is recognised for clear explanations, quick responses, and tangible outcomes such as reduced instalments and debt freedom. A small number of complaints highlight cancellation difficulties and unresolved payment issues.
FIX DEBT's biggest strength, according to Hellopeter's AI analysis, is Customer Service & Professional Guidance. Customers repeatedly name specific consultants including Thabiso, Noku, William, and Jennifer as exceptional, patient, and knowledgeable. Reviewers describe agents going the extra mile, explaining the process in their home language, and providing emotional support during financial stress, with many calling them stars and gems. Customer Service & Professional Guidance (4.6).
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceFIX DEBT scores 4.3 out of 5 on Hellopeter's AI analysis of service quality in Debt Management, compared to the Debt Management industry average of 3. Their strongest theme is Consultant Quality (4.6); their weakest is Payment Management (4). The top AI-rated Debt Management business on Hellopeter is FDC Group (4.8). How is the AI Score calculated? →
FIX DEBT has a TrustIndex of 7 out of 10 on Hellopeter, based on 239 reviews in the last 12 months. Hellopeter has tracked FIX DEBT across 304 total reviews. How is the TrustIndex calculated? →