FNB (First National Bank)
1 reviews | Active since Member
FNB Fails to Refund after *****!!!
Case Number: 2026-3432384
I was busy on my FNB App with payment details for my Business App Fresha Partner on the 17th of February 2026. When a payment went through of R4 838.17 I immediately called ***** Department and logged my case immediately i followed up with the case 10 working days later and they said that that there was an email sent on the 6th of March 2026 from the investigator which i never received. She said she will ask for it to be sent again because that is all she can do for me and it has been about 7 working days later and still I haven’t received any response. I phone again 16H03 on the 17th of March 2026 an the lady said that the will not be crediting me and she can’t tell me why because it is in the letter the investigator sent me which I still haven’t received.
<div><em>Good Day Cherece,<br><br>Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.<br><br>A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.<br><br>The reference number is : 7193125NF<br><br>For further request, you can email us on the below email address:<br><br>Email address: [email protected]<br><br>Regards,<br><br>Hello Peter Complaints Team </em><br><br></div>
Best regards,
<div><em>Good Day Cherece,<br><br>Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.<br><br>A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.<br><br>The reference number is : 7193125NF<br><br>For further request, you can email us on the below email address:<br><br>Email address: [email protected]<br><br>Regards,<br><br>Hello Peter Complaints Team </em><br><br></div>
Best regards,