First Car Rental
1.6|683 reviews
M
Michelle
1 reviews | Active since Member
23 Apr 2026, 08:21
Worst experience - WOULD NOT RECOMMEND FIRST CAR RENTALS
First Car Rental doesn’t even deserve a one star rating
The worst experience ever!
We rented a car and were notified that the “blocked” amount has been actioned on 29/03/2026. 10/04/2026 we logged a ticket 4979528 and were notified that the “blocked” amount will reflect in the account within 96 hours which First Car Rental confirmed with Discovery bank. Here we are 23/04/2026 and still haven’t received the “blocked” amount.
Your service is pathetic. Please do not get a consultant to contact us as it has not helped this situation. If you want to reach out please do ensure it’s a Senior Manager who can resolve this. The next complaint is with the motor industry ombudsman. Clearly you cannot execute your service delivery agreements.
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Michelle's updateReviewer Update
04 May 2026, 09:48Update 05 May 2026:
First Car Rental we’ve reached out to Discovery Bank Discovery South Africa and they advised that the payment from yourselves were cancelled 20th of March. This now seems like a wild goose chase.
First Car Rental we’ve reached out to Discovery Bank Discovery South Africa and they advised that the payment from yourselves were cancelled 20th of March. This now seems like a wild goose chase.
M
Michelle's update04 May 2026, 09:48
Reviewer Update
Update 05 May 2026:
First Car Rental we’ve reached out to Discovery Bank Discovery South Africa and they advised that the payment from yourselves were cancelled 20th of March. This now seems like a wild goose chase.
First Car Rental we’ve reached out to Discovery Bank Discovery South Africa and they advised that the payment from yourselves were cancelled 20th of March. This now seems like a wild goose chase.