Great Pants, But No Length Choices is a Big Miss

I’ve always rated First Ascent highly when it comes to quality, their pants are durable, well-made, and clearly designed for performance.

However, one major drawback is that they don’t offer different length options. When I buy from Adidas, I can choose the correct length upfront, which makes a big difference.

With First Ascent, you already pay a premium price for the product, and then still need to spend an additional ±R200 or more to have the length adjusted elsewhere. That’s frustrating.

What made the experience worse for me is that I specifically requested assistance to adjust the length when I recently purchased two pairs of pants. The request was not handled before shipping, and only afterward I was told I could send them back for assessment.

For me, that’s not acceptable. At this price point, I would expect better service and more practical sizing options.

Great product quality, but the overall customer experience needs improvement.