I had a loan with Finbond, then the account was handed over to debt solution

I had a loan with Finbond, then the account was handed over to debt solution. I then made a settlement arrangement then paid full in December 2025. It's March 2026 now, but Finbond hasn't updated my details on Credit Bureau because Finbond is showing as unpaid account whereas the account was settled and I had requested a paid up letter.