Fibrestream (South Africa)

Based on recent customer reviews, Fibrestream is facing significant dissatisfaction from its South African customer base, with feedback dominated by frustration around billing and account management. Customers consistently mention unexplained disconnections despite proof of payment, unresponsive accounts and finance departments, and difficulty reaching call centres. A recurring theme is allegations of unauthorised debit orders and unfair reconnection fees. On a more positive note, a smaller group of customers praise individual agents such as Thabang, Princess, Lekau, and Katleho for professional, patient, and responsive technical assistance when reached directly.